Map
Detailed Information
- Place Types Bank
- Address 401 Hewitt Dr, Waco, TX 76712, USA
- Coordinate 31.4937684,-97.2183129
- Website https://locators.bankofamerica.com/tx/waco/financial-centers-wa
- Rating 1.9
- Compound Code FQVJ+GM Waco, TX, USA
Openning hours
- Monday 9:00 AM – 4:00 PM
- Tuesday 9:00 AM – 4:00 PM
- Wednesday 9:00 AM – 4:00 PM
- Thursday 9:00 AM – 4:00 PM
- Friday 9:00 AM – 4:00 PM
- Saturday Closed
- Sunday Closed
Reviews
1 teller for every 25 people! BOA was terrible before the pandemic now it’s just plain pathetic!
I never leave reviews but i had to in this case. Every time I come there is always a wait to see a teller regardless the time of day. The drive thru is permanently closed and seems like there is never more than 3 people working plus there is only one teller available with multiple customers waiting. The employees try and do the best they can but this bank is consistently a joke and needs new management. I'm glad I'm moving soon so I never have to come back to this specific BOA.
Only one functioning ATM today. Very long line. Please add ATMs or reopen drive thru, at least for the duration of the pandemic.
Absolutely horrible service!!! 1 teller, 8 people in line and where’s the manager? Sitting off to the side helping no one! Jump behind the line and help the way a manager should!! Will NEVER come back here! Might as well close this branch down!
My husband and I coordinated our busy schedules and created an appointment for 1:30 to receive notary services. We waited until 1:52 before we left after never having been acknowledged in any way, and watching one employee sit mindlessly at her desk for the entire time, never bothering to look up at all to see that we and another gentleman had been waiting for over twenty minutes. Absolutely pathetic display of customer service and complete waste of my time making the appointment originally and again waiting in their waiting room.
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