Map
Detailed Information
- Place Types Local government office
- Address 3798 Lake St B, Homer, AK 99603, USA
- Coordinate 59.6453641,-151.5245532
- Website https://online.dmv.alaska.gov/DMVWebCams/office/Homer.htm
- Rating 3.1
- Compound Code JFWG+45 Homer, AK, USA
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Reviews
The appointment website really should clarify that an appointment is for one transaction and is a very short time slot. Went in to get a driver’s license since I just moved from out of state. I was told my appointment would be used to take the driver safety test and I had to make another appointment to “be processed” aka show my forms to get my driver’s license. Couldn’t there be a way to have longer time slots for transactions that are known to take longer.....
I really like the fact that you make appointments. The website does not mention you have to make an appointment for every transaction. So whoever is in charge of the website really needs to address that as the employees are getting blamed for the lack of information on the many changes that are happening (such as 1 transaction per appointment). That is not the employees rule and that needs to be made clear in hopes to prevent confusion, frustration and a bad experience.nnOur local Homer DMV is one of the best. Sandra is awesome to work with and does everything within her means to help you. I am in there 10 of the 12 months a year with company business and Sandra has always greet me with a smile and positive happy attitude. Even after dealing with disgruntle customers.
Sandra is not a very helpful person. The website does not tell you that you have to make 2 appointments for a learners permit. 1st appointment I try to give paperwork for minor. She says she doesn't need it. Daughter passes test in way under the amount of time but have to reschedule to actually get the permit because she doesn't want to take the time to give us our full 10 minutes. Go back with all paperwork required except proof of my address which she never told us we needed. She had told us the first time we didn't need the paperwork (test) I didn't know we needed it the following week since we didn't need it the first week. I am partially to blame but she should have said when we were in there the 1st time what was needed. And I couldn't show her online it has to be paper.nShe is not friendly at all. I have never heard any positive comments about her. She is not consistent in what she says. Maybe over stressed but really she only has one person at a time to deal with.nIf I schedule an appointment I want my 10 minutes. Now
Long wait, even by appointment. Customer service was great once we got in. The workers are light hearted and helpful, especially compared to the previous workers.
I had a complicated procedure to register some scooters, and it involved multiple trips, making multiple appointments each time, and it included vehicle inspections. Sandra was patient and thorough with the process, looking up the information required, and involving her supervisor Dawn from Soldotna when needed. Dawn was very helpful, and in the end we got them registered, with Tim doing the home stretch on my last visit, fairly quickly and with good humor. It's unfortunate that the scheduled time slots are too short, so they are usually running late, hence 4 of 5 stars, but that is not the employees' fault. Many people come in unprepared and that slows down the process for everyone, plus some procedures just take more than 10 or 12 minutes. Also, it's unfortunate that the employees do not wear facemasks.
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