Smoothie King

Smoothies are almost always watery. They're nice and quick, but the orders sometimes come out wrong. There's definitely better smoothie kings I've been to.

Took over 25 mins with 4-5 cars in front of me. What I ordered was sloppy and pouring over the cup. Currently not taking cash and would like a mask worn in drive-thru line. I understand why they are doing this i suppose but figured id mention this here to save someone with no card/mask a trip.This is one of my first kind of negative review but it was my first every visit to a SK. The girl at the window seemed nice. Maybe just short staffed?

Smoothies are fine but I just went through there drive-through what tip I would like to leave when you hand them your card. Super awkward and makes you feel like you have to leave one when I normally would not have.

PLEASE MAKE EMPLOYEES WEAR A MASK WHEN MAKING SMOOTHIES!! The young man working there wasn’t !! I have been coming to this location since it opened and have been more than understanding with the mistakes by just not saying anything about all the mistakes that seem to happen ; Because I love the idea of a smoothie place in Kyle, but when mistakes are happening with every order , enough is enough! The turnover at this place is high . They are always hiring new staff , and from the looks of it not properly trained , but the staff seems nice . Not sure why there is a sign that says customers must wear mask during the drive through yet the young male employee WAS NOT wearing a mask when I drove up and he was making the smoothie. I love smoothies in general but NOT sure if I can stand this location any longer . There’s been things from whole chunks of ice in the smoothie , only filling the cup 3/4 of the way with a runny liquid juice , which looked like someone drank out of it and left it out To melt , when that’s supposed to be a cold, non runny , smoothie . I am getting really tired of it and feel like I am not getting what I paid for because of how OFTEN it happens . I understand that most staff seems to Be very young, like 16-19 it looks like , but that’s no excuse . I blame management . Please train them better. I tried to have them re make my 7$ small smoothie for me because it was almost like room temperature liquid , but they made it wrong again and the manager Justin got super defensive about it . He said it was my fault They made the remake wrong , saying I forgot to mention the additive And was extremely rude over a small 20 oz smoothie , For no reason . Not that big of a deal to get mad at a customer over. It’s. It like it was my fault . I was ,being extremely kind then he just gives me so much attitude , To a customer who comes in often Or some weeks daily to spend money . not good professionalism or how a leader should act . . I am not buying dollar menu burgers And shouldn’t get something sloppy . Even after that incident I went back there and they still messed up the smoothie half the time ! It’s a hit or miss Or there is just discrepancies when you re order the same smoothie , different tastes or consistency . I never had this much issues in south Austin location . Also the line can be ridiculous at times . They should utilize the parking spots, be like other restaurants during this time , and maybe bring out the smoothies to the car In parking spot instead of making cars wait in the Slow line because they will just take off, like they have been doing , And you will lose business . I myself have seen the line long and slow looking and won’t even bother . Maybe staff would also feel Less rushed and maybe make proper , unsloppy smoothies if things would flow better and training is better . I do hope this place gets better because it is convenient for me , but I do hate paying 7, 8 or 9 $ for a sloppy , melted liquid smoothie .

My favorite place to go in Kyle for a quick meal is Smoothie King. Due to the Pandemic, their drive through seems busier but their smoothies are excellent, service is friendly and they take my safety seriously (masks). My favorite is strawberry/blueberry gladiator but recently I started on their Berry Keto.