Urban Animal Veterinary Hospital

So we really liked this place after they did all they could for our dog following an attack whille at day care. Truly she is great in a crisis. Sadly, that crisis care has not translated to consistent every day service.nnFor one, we are established patients. We recently got some foster kittens we discovered have ringworm and got them treated through a different vet. When our dog began to show signs as well, we called and were told to go elsewhere before we were even asked when we would like to get in. My husband went out as far as into next week after prodding reception to check for availability and were told “oh, no nothing. Wait. Maybe. No. Sorry. Nothing.” And then referred elsewhere again. Ok so if you don’t want to treat ringworm, just say that.nnHowever, last year, at a one-year checkup for our then-puppy who hadn’t been in since she was six months old, the vet told me my 9.8 pound, double coated dog was obese because she had gained 1.3 kg since her last appointment (at six months old) and because she couldn’t feel her spine. Again, double coated dog. The breed standard for this dog is 10-15 pounds for females and she was under the healthy minimum. Dogs are supposed to gain weight between 6 months and one year. That’s how aging works when you’re a baby.nnSo 2 stars because really, great in a crisis but no more because I expect a vet to treat their patients and also understand that babies gain weight when they become adults.

Don't waste your time. Their only solution to managing a dog is a muzzle, even for non aggressive dogs. Staff was pretty rude from the minute he was about to be taken back. Had to my pup and records with me. They open the door and threw my records on the floor. Thought I'd try to support a local vet but will move on to the next one

I took my dog here for an ear infection today because her usual vet couldn’t get her in for several days. Everyone from the receptionist to the vet tech to the vet herself was absolutely fantastic. They were all so nice and welcoming, and the vet tech took her time explaining to me exactly what was going on with my girl and how to administer her medicine to clear up her infection. Everyone took great care of my little girl! I also appreciated their Covid safety protocols. Thanks so much y’all!

They were not able to recognize even an otitis. We were told our young and healthy cat was dirty while he was actually suffering from an ear infection that has been finally treated in ten days only months later, when we got back to Italy.nAlso, they suggested to have a dental cleaning for about 500 hundred dollars, which luckily we decided not to do as we found out later it was not needed at all.nFinally, they insisted on a food allergy as an explanation for our cat’s dermatitis, which was not because he should have had other symptoms.nThe good news is that now our cat is healthy and clean, and his hair is almost totally recovered. I am just surprised by the incompetence of this veterinary clinic and a little bit upset by all the money spent in vain.

Felt like they were test happy, the more they test you bigger your bill is. Like they should have an idea, not just throw all you can think of at the animal. Came in for red skin left with a $500 bill?nWon't be back. May be on on a Sunday but not for a regular checkup on a wed at 3pm