JCM Appliances

I purchased a Samsung washer and dryer from this place. So far everything has been well and the machines are working.The person I purchased the appliances from has customer service down to perfection. Overall, this is a great place and I highly recommend it. If you have any issues they will fix the problem immediately. I want to THANK the technicians for all of their hard work.

Great company very friendly staffnKnowledgeable good prices

Very knowledgble owners. Honest and so very helpful. No pushy sales here!

Great customer service time will tell on the quality

I bought a washing machine from them and April of 29 chain and the filter broke in September so he fixed that and then it broke again in August and I explained to him b4 he came our that I noticed that he had replaced at 1 time and so tried to see if he would make a discount and anyway he sent his son Over to fix it and his son after hr fixed it , he came out andcwanted me to sign off for it without even having looked at the work. also his son refused to look at my dryer . it hadn't been drying and I had also bought it from his father , the owner of this company I later found out his dad never had hooked up the filter to the back of the dryer! He just barely had it nearer the exhaust of the dryer but never attached it. And when I told his son that I wanted to see the work 1st he and that I had a question (I didn't know why I should have to pay full price if the water pump broke again , I was just merely asking a question )and he called his dad on the phone ..I thought his dad understood I had called him to tell him that it had been broken 1 other time in the year on phone, his dad would not let me finish a sentence on the phone and was raising his voice at me as if he was verbally challenging me, cutting me off and movking menI could not finish one sentence . It was just absolutely awful. I will never use them again. It was a case of might is right ..i felt bullied by the two of them. After the Sun left I paid which was fine I just didn't know what the warranty was I was merely trying to discuss it. But after he left I fixed the dryer myself that's when I realized his dad never hooked it up and I had bought it from them as well! And took all of that krapp from them. Life is too short to have wrath come Down on you like that if you are asking a question on something that I Called A-day ahead about and never got an answer on it.