The Teahouse Tapioca & Tea

Nice little hangout. The snacks are good. Once covid is over, may hang out there for fun games~

I got a taro coconut cream blend with boba and it was delicious! Lots of boba! The service was fast too so not a long wait.

As a regular customer my experience at this location recently has been disappointing to say the least. I always order my drink with extra tapioca and recently I have been getting shortchanged on the tapioca. I called the manager once who apologized and said that they would correct the problem. This brings me to an order that I placed today, when I got my drink I noticed that the worker had shook it so that it was difficult to tell how much tapioca was in it. However I could clearly see that they had shortchanged me again. I requested that another drink be made without it being shaken. The worker was upset and proceeded to tell me that they HAVE to shake the drinks. I told her that was a lie because I have ordered this drink many times from different Teahouse locations and no worker has ever shaken the drink to hide how much tapioca was at the bottom. Once I challenged her lie she backed down and proceeded to make my drink the correct way.nnThe problem now with this location is really the owner being cheap and trying to cut corners to save money. Workers are not going to use these cost cutting tricks unless they are getting pressure from the top. In the future I’ll have to start driving further out for my drink instead of dealing with these games. Clearly this owner doesn’t realize that cheating the customer is never a good business practice. You know it’s bad if an owner is willing to lose a customer just over extra tapioca.nnUPDATE- In response to the owner saying that it is standard procedure to shake the drink that is false. I have been to this Teahouse and other locations for many years and they have NEVER shaken the drink before handing it to me. Instead of making excuses this owner should just correct the situation and move on.

Got the jasmine milk tea with boba and it was good but there was a big ole clump of boba balls stuck together :/ other than the clump it was good. restaurant was nice and clean

Super nice owners they always have great drinks. The spicy popcorn chicken is good!