Map
Detailed Information
- Place Types Car dealer
- Address 20101 Gulf Fwy, Webster, TX 77598, USA
- Coordinate 29.5338889,-95.1341667
- Website http://www.demontrondmazda.com/
- Rating 4.4
- Compound Code GVM8+H8 Webster, TX, USA
Openning hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 8:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 8:00 PM
- Saturday 9:00 AM – 8:00 PM
- Sunday Closed
Photos
Reviews
Today I stopped by to check out a Mazda C9. The guy that helped me I believe might of even the manager. Which makes this experience that much worse. I have worked in retail/sales for 16 yrs as district manager I am well aware of customer experience. This man didn’t even want to turn on the car on for me to see it in full detail. Overall felt like I was a bother and he was doing me a favor. Going to spend minimal 43k today and I was ultimately a bother. I have been a Toyota customer for over 18 yrs. I came here because of a friends referral. If this was a sign to stick to where I am valued I’ll take it. But know what your purpose is and if selling your cars is not your objective. Stay home or find something else to do.nnBest Regards.
Immensely satisfied with Allan Cihlar’s patience, attentiveness, and overall service. He truly is the best- Although I have not met him personally because I work all day everyday, he worked with me over the phone and through text messages for the past 2 days. He diligently responded to all of my questions and concerns with no pressure at all. He went far above and beyond what anyone would ever expect. Allan has been nothing short of extremely professional and responsive. This was my first car purchase and I actually got a great deal on the car that I’d fell in love with and wanted. The car arrived today here at my job and it looks fantastic, I absolutely LOVE IT!!! A friend of mine referred me to him (my friend is a little difficult customer to deal with) so for her to refer me to someone must mean they’re exceptional at what they do. I’ll also be referring any friends or family members to him and this dealership. Thank you Allan, AK, and Fred!
We purchased a pre-owned vehicle from the dealership and everything seemed fine until the engine cover was missing. They put it on the “we owe you list” a few weeks later they called me to pick it up and when I did the piece was used and missing parts. This made it unable to install and all a sudden the salesman stopped responding to my messages. I called the sales manager and told him the issue and he said he would look into it. Two weeks later and I have not heard anything from them. Also they provided me a temporary tag that is about to expire and I have not heard a word about this. They have nice cars and seem friendly until you purchase a car from them.
I had a great experience when purchasing my car about 3 weeks ago. Marco went above and beyond to help me get what I wanted. Even after my purchase, Marco helped me with some minor details needed on my car. John and the other gentlemen at the service department did an excellent job on my car. The staff is absolutely amazing and very helpful. Overall, a very pleasant experience and definitely recommend buying your car at Demontrond Mazda. Don't forget to ask for Marco, he's the best!
This dealership is the WORSE. Most inconvenient dealership, very unprofessional. I was here to get a new tire, after waiting 5 hours. They left the same old tire on there. This dealership takes FOREVER to do the simplest thing, and over charge. They also will have you waste your whole day away in their dealership because they don’t know what they are doing. There is no reason every time i get an oil change i wait 6 hours.
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