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James Avery Artisan Jewelry

24701 Southwest Fwy Suite 100, Rosenberg, TX 77471, USA
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Detailed Information
Openning hours
  • Monday 10:00 AM – 8:00 PM
  • Tuesday 10:00 AM – 8:00 PM
  • Wednesday 10:00 AM – 8:00 PM
  • Thursday 10:00 AM – 8:00 PM
  • Friday 10:00 AM – 8:00 PM
  • Saturday 10:00 AM – 8:00 PM
  • Sunday 12:00 – 6:00 PM
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James Avery Artisan Jewelry
James Avery Artisan Jewelry
Reviews
Brooke Knight (08/31/2020)
Unfortunately, this store did not live up to its full potential. I went into the store twice this week. I spent around $300 both times I went. (totaling just over $600). I went in this morning to buy 7 charms for my charm bracelet and was thrilled that the charms could be attached by 5:00 today. In my past experience it takes a couple of days to soulder the charms onto the charm bracelet. I went to the location at 5:30 the same day to pick up my charm bracelet. The soulder job was an ABSOLUTE MESS. At the sugar land location you can not see any blemish on the pins connecting the charms to the bracelet, however at this location the pins are discolored (copper colored). The pins are also deformed in shape. My previous charm pins (from the sugar land location) are perfect circles and silver all the way around. I am very disappointed with the service I received considering the amount of money I have spent at this location. I would have rather waited 2 days for them to soulder the charms than have what looks like a COMPLETE RUSH JOB. In the future I will drive the extra 10 miles to the sugar land location. Yes, they have a huge collection of jewelry at this store, but if you are planning on getting charms put on PLEASE go to the sugarland location. I am not the only one who has had this complaint either.
Alison Parker (12/09/2020)
Mary Jo was very good at taking care of me when I visited the store. I got what I went for very quickly. They are very good at social distancing there.
Meaux Brew (10/16/2020)
My wife loves their jewelry. I went in on this visit to get a present for her birthday. I had a pleasant buying experience for the item that I had picked. We both have other pieces of jewelry from here and are well pleased with them.
Jennifer Orpitelli Gurnea (10/31/2020)
Great experience! Light and bright store, plenty of help and Kimberly was very helpful with my exchange. First Colony was OK (very busy with a longish line), but I'd choose this location for my next purchase.
Nicholas zepeda (01/03/2021)
Just left this store walked in with the intention to buy a gift... a store full of employees and not one tried to help me I walked around the whole store twice another customer came in and rite away they were helped.... I don't know if it was because I was a man or maybe I looked broke idk don't wast your time
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