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Crest INFINITI

6100 TX-121, Frisco, TX 75034, USA
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Detailed Information
Openning hours
  • Monday 7:00 AM – 8:00 PM
  • Tuesday 7:00 AM – 8:00 PM
  • Wednesday 7:00 AM – 8:00 PM
  • Thursday 7:00 AM – 8:00 PM
  • Friday 7:00 AM – 8:00 PM
  • Saturday 7:00 AM – 8:00 PM
  • Sunday Closed
Photos
Crest INFINITI
Crest INFINITI
Crest INFINITI
Crest INFINITI
Crest INFINITI
Crest INFINITI
Crest INFINITI
Crest INFINITI
Crest INFINITI
Crest INFINITI
Reviews
Charla B. (02/27/2021)
Christopher S. and everyone I encountered today demonstrated exceptional service. He was very welcoming, explained things in detail, and he was extremely knowledgeable. Service was completed in a timely manner. Ashley at checkout was awesome as well. Waiting area was clean. Great food at Bistro. Social distancing in place. Classy service. Thank you Chris and the team.
Rita Parrish (11/20/2020)
The service was excellent from the valet pickup by David and returning the car. The department was easy to schedule my pickup and delivery. The service consultant called explaining all the work and checking they did on my car. He explained how to operate the neutral setting as it was not explained in the owner’s manual and no neutral was shown on the console. I gave it 5 stars as I had no problems and everyone was very professional.
Lev Mark (09/20/2020)
They really go the extra mile.
Shea Miranda (01/07/2021)
Excellent customer service from the service department. Always courteous from the time I arrive to checkout. Bryan, the service manager I work with, provides follow up calls while my car is being serviced. They provide 5 star service!
Jeff K (10/20/2020)
I was offered a same day appointment for service. This was my fist time visiting the dealership. I was impressed with the facility; a coffee and food bar, plenty of seating both inside and out, a putting green and a play structure for the kiddos. My service advisor Eddie was professional and knowledgeable. He kept me up to date on the progress of my car as I decided to wait in the lounge for my oil change. If you like the 5 star service experience and don’t mind paying a little extra for it, then I would highly recommend. It’s a nice place to spend an hour of your day.nnUpdate 10/19/20nI returned for a major service today (new battery, all fluids changed). While I was disappointed that a loaner car wasn’t available, I was pleasantly surprised that my car was ready in just over two hours. My service advisor kept me up to date on the progress and even comped my breakfast. I was able to use a 20% off coupon on my entire service which helped bring the cost more in line with what I was willing to pay for this service. They delivered my car washed and vacuumed. Overall another positive experience here.
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