Map
Detailed Information
- Place Types Local government office
- Address 3250 Craig Dr, McKinney, TX 75070, USA
- Coordinate 33.1677481,-96.6457037
- Website http://www.socialsecurity.gov/
- Rating 2.7
- Compound Code 5993+3P McKinney, TX, USA
Photos
Reviews
Never ever have I spoken to somebody so rude and impatient (phone).
Over the phone is hit or miss. I hit today and was able to speak with Rachel Jordan. She is a gem!! She was the only one that took the time and helped me with the status of my name change after marriage during COVID-19. Other agents just transferred me to a random voicemail that probably never gets checked. I appreciate Rachel’s customer service and kindness especially during this holiday season. 5 stars for Rachel Jordan!!nnAnd yes for anyone wondering you do have to send your original license/ID card with your forms.
Tried to call social office to get the social number for my kids. She was so kinds and informative. They provided a way to get this one for the age above 14 years old and will call back in 1-2 days to make a appointment for interview process. Great !!
I spoke with Maxwell who was incredibly rude and disrespectful. He refused to help me with my missing social security card and wouldn’t transfer to his manager or anyone else that would be willing to help. I called back in and spoke with a nice young woman who was helpful and addressed my concerns. If I had only spoken with her I would give this office 5 stars. Due, to the truly disrespectful way I was treated by Maxwell, I am giving this office 1 star. He laughed in my face, was sexist and refused to help. No one should have to be treated like this when they are calling for help.
Very efficiently run office. From the process of calling to book an appointment and at the appointment everyone was patient and clarified any concerns. The guard at the entrance is very polite and courteous.
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