Map
Detailed Information
- Place Types Atm
- Address 4175 E Renner Rd, Richardson, TX 75082, USA
- Coordinate 33.001348,-96.644799
- Website https://locator.chase.com/tx/richardson/4175-e-renner-rd?jp_cmp
- Rating 2.2
- Compound Code 2924+G3 Richardson, TX, USA
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday 9:00 AM – 2:00 PM
- Sunday Closed
Photos
Reviews
There is a reason why this branch has bad reviews.nnMy dad and I came in to get something notarized without an appointment to see if we could get it done. When we arrived we weren’t even acknowledged and waited for 35 minutes until my dad went up and asked for help. We were also the only people waiting and clearly visible. Someone finally helped and then told us that the next available notary appointment is 2 hours away.nnNeeding an appointment for notary isn’t an issue and I get that. Not even asking what we needed to begin with so they could’ve saved us time instead of waiting so long just to be told they weren’t available?nnPretty abysmal service.
We came this place for notary, we wait for 30 minute but no one ask, that bad place to go banking
The slowest and worst of them all. This is reason number 550 million peoplenAre moving their money to online banks. It’s such a hassle to get service here and they do not value your time
The Drive-Up (a.k.a. Consumer Lane) was empty. Drove up, had 3 separate transactions completed without errors on either side, and I was on my way in three minutes or less.
So I arrived at the bank at 1:45 pm on a Saturday to update an Item on my account. The branch closes at 2 pm. The relationship banker (Judy) offered her standard greeting and then said she would be unable to help me with my request because the updates would take somewhat longer than 15 minutes. Really? I have been a long time customer of this branch and never had any complaints until now. This is not the customer service I was expecting. If I arrive at a reasonable time before closing, I expect to be served, even if the banker will be inconvenienced by having to stay a few more minutes after closing. The difference between a good bank and an exceptional bank is how they treat the customers.
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