Map
Detailed Information
- Place Types Atm
- Address 3490 FM 544, Wylie, TX 75098, USA
- Coordinate 33.0107675,-96.5951762
- Website https://locations.prosperitybankusa.com/prosperity-bank-ca9b85f
- Rating 3.3
- Compound Code 2C63+8W Wylie, TX, USA
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 1:00 PM
- Sunday Closed
Photos
Reviews
I had my accounts since the old Community Credit Union days. Never had any problems until Prosperity took over. Wait times at the drive through are long, but I got use to that. What finally made me change banks was when I tried to deposit a small $50 check that also included my husband's name, who banks at BOA. I had to drive home to get him (with his drivers) license, which I was inconvenient, but I did it. What made me switch banks was when they required him to put an inked thumb print on the check. All of my accounts vastly covered the $50, so I have moved everything to BOA. What an insult. Doubt this bank will remain open very long.
Service has fallen through the floor since merger. I got no notice that our cards would change or be canceled. I got no card in mail. Then requested one and still got no card in mail. Requested again then got one. Opened business account and got no card in mail... sit on hold for 1 hour at a time just to get call dropped and no return call. Stone age banking at its finest.
I had an account at Legacy Bank which “Prosperity” recently acquired. If you had an account at Legacy make sure you look at the fees “Prosperity” charges. I closed my account the following day after receiving my statement. The local “banker” didn’t even bother to ask why I was closing the account. I’m sure she was embarrassed or tired of having to ask. “Prosperity” Bank is only concerned with their own prosperity by sticking it to their customers. Do yourself a favor and find another bank.
After merger to Prosperity bank, my bank cards got lost in the mail. Verified address and apparently had some PO box address that i don't even own. Now, getting $15 fees on both savings and checking account for undeliverable mail, when the other account holder GETS everything else through the mail. Why would they charge this to the customer? I've already verified my address with them tons of times. Wait times for customer service are up to 45 minutes of hold time.
These folks are slow as molasses. I've sat in the drive through for upwards of 20 minutes on multiple occasions. Good bank, terrible branch.
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