Harkins Patricia MD

I find Dr. Harkins and her associates to be very knowledgeable and ready to listen to all information/concerns. It can take a while to get an appointment but it is a small practice and worth the wait. I believe the office staff is professional and attentive. You do have to leave voicemails for refills but they have always responded within 48 hrs. This may require some planning and diligence on the parent side, but again it is a small practice and I believe they do their best.

A waste of months of my life. And I agree with the other reviews, her office staff is terrible.

Dr. Harkins, herself, was very warm and professional with both of my children. Unfortunately, her office staff likes to avoid patients as much as possible, unless it’s through email.nI was charged for a “no show” fee of $150 for an appointment I was told my daughter didn’t need.nTo expand on this:nMy son and daughter were both given the same day appointment (six months in advance) but my daughter was able to get an appointment five months earlier.nI went to that appointment, was told her problem areas, but was told I did not need to worry about any further diagnosis or study.nFast forward five months to my son’s appointment, which was approached differently and who had multiple appointments from that point on (which I made to every single one)and had a proper diagnosis. At the second to last appointment I was made aware of my daughter’s “no show” late fee and I had discussed it saying “no, she did not need any further appointments, I was just told to come for my son.” To which I was told “oh, I see, we will take care of that.”nFast forward a year later to where I see my husband’s credit score hit by 40 points due to this charge being sent to collections.nNot only did I not receive a single phone call, they said they sent a letter of the charge (at our old address) but the letter was sent back so they emailed me (which was sent to my junk mail box). I have spent the past two weeks EMAILING billing because they can’t call me (I’m sure they have my phone number on file) only to be told “we may not be able to pull it from collections” after they had made their error.nI really wish I could make a better review for this office because I really liked Dr. Harkins and some of her staff but this whole mess has just made me NEVER want to visit that office ever again.

They sent me to collections for a no show fee. Here’s the thing though they forgot to take my child off the schedule after THEY told me my child did not need another appointment. Never called nothing. Just sent me to collections. You can’t call the office to talk to anyone it’s all through email. Good luck getting a email back. When I finally got a email back and they admitted to their mistake they said they might not be able to report their mistake to the collections service because it had been in collections to long. I called them the moment my credit monitoring service notified me. I will be posting negative comments weekly until this is resolved on all platforms.nnEdit. They have since corrected the issue.

The wait for the initial appointment can be long but I am happy with the results of all the testing. We are now on 2x a year visits and my son continues to approve with their guidance.