Map
Detailed Information
- Place Types Dentist
- Address 477 Thomas Arnold Rd, Salado, TX 76571, USA
- Coordinate 30.9476534,-97.5416185
- Website https://www.carusdental.com/practices/carus-dental-salado/
- Rating 4.3
- Compound Code WFX5+39 Salado, TX, USA
Openning hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday Closed
- Saturday Closed
- Sunday Closed
Reviews
BILLING NIGHTMAREnI have left several messages to straighten a bill. Called 2x in 2019 after Carus bought Dr. Lufburrows practice, nobody ever called me back. Yes I moved but my phone number has been the same for over 20yrs. I assumed the bill was taken care of due to Professional Discount that was originally agreed upon. Received a collection bill in 2021, called 2x a month apart and was told someone would call me back. One phone call was with the office manager Amy. Still have not heard from anyone. I have been in the dental field for 24years and I have NEVER heard of a dental company turning dental bills over to collections. The worst part is they made no effort to contact me or return my calls. The bill has been paid so that it does not affect my credit...but be aware if your insurance does not cover something, you better go to their facility physically, because they will not return your calls and they will gladly turn you over with no effort of trying to rectify it first. What is sad is, I have personally attended 2 conferences where the owner of the company, Dr. Scott, lectured on how to have successful dental practices. I cannot imagine this is what he calls successful.
I was pleasantly surprised at the professionalism of this location. Each and every person I spoke to on the phone and in person was courteous, caring, and informative. The technicians and the Dentist seemed very knowledge and caring. At felt like at the time of my visit that I was provided information when it was available. I would recommend this location to friends and family.
Wonderfull staff & I loved the dental assist I don’t remember her name but she was pregnant and the dentist was wonderful!
I've been here a few times in the past year in a half and the overall experience was great. The office was super clean, the wait was very minimal if you confirm your appointment, and the staff is very welcoming and customer focused! Will always go back to the Salado office for future appointments. Thanks for all yall do!!
I loved the technician. Have had pure hell will billing . They failed to record my debit card payment and will not get the matter straightened out. Will not use anymore!
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