Kroger Pharmacy

The entire pharmacy team at this location is exceptional! They are kind, prompt and take their time to ensure all questions are answered. Today there was a small mix up (not their fault and not a big deal) and Julie Dean, one of the pharmacists, immediately corrected it and made me feel as though I was the most important customer there. I am very grateful for her help. She even took the time to recommend some other things to possibly help my condition.nnI recently relocated from Florida where I was using an independent pharmacy because I was sick of being treated like just a number at the larger chain pharmacies. Today I feel as though I received the personalized touch that is so often not available at larger pharmacies. Thank you to Julie and the team at Kroger Mendenhall for making me feel valued and cared for.

I have never had a problem until now. My dr called in a refill for my blood pressure medicine on the 8th. It is the 10th and I had not received a message it was ready, so I called this morning. The lady I spoke to said it was there and she did not know why it was not filled and she would put a rush on it. I call back this evening and it was still not ready. I was told they don't fill medicine unless they know someone is coming to get it. This has never been their practice. I have always had auto refills and text when ready.

Dropped off prescription to have filled was pain med. It was for Surgery which was written on prescription. Said it would be ready in 40 minutes. After one and one half hours it was not ready then later the pharmacist informed me that she did not feel comfortable filling it. She could have told me this on the front end. This was just WRONG!

Nice staff and usually has my meds in and on time.

Good service