Citizens Bank & Trust Co. of Grainger County

Great bank nice lady's that work there

My balance went $3 below the $500 minimum balance, That'll be a $5 penalty. Which was deducted from the next month's checking balance, which brings my balance below the $500 minimum again, That'll be another $5, I closed my accounts before that could happen. Everyone is not friendly there, I've found them unfriendly. There cold and uncaring. A recipe with my transaction had to be asked for and thou I received it I got an attitude. When I closed my accounts I asked for a recipe, she said no, but I did get an attitude.

I’ve had accounts here for many years, like my parents and plenty family members. I’ve never had any problems or known of any. Maybe there were some; no bank is perfect. But it seems like I’d have heard something.nnI love the personal service and I like keeping my money local instead of letting it be used by big national banks whose speculative actions could bring down the world economy if taxpayers didn’t bail them out. Give me old fashioned conservative banks like this any day.

They have messed my accounts up several times and I have had 3 accounts for 10 years and had to close them because they were going to charge me fees. I'll go somewhere that's free with way better benefits.plus the dark skinned woman is the rudest

Everyone is always very friendly and helpful!