Walgreens

The pharmacy is horrible. They act like they are not healthcare workers and a vital part of my well being. They are rude and not helpful. I had a script transferred over because food city was out, BUT THEY WERE OUT TOO. Why take the script? The I had my doctor change it and when I got there they told me they did not take my insurance and it was over 400 for my medication. This over the course of an 8 hour day. When I couldn’t pay she let me take what I could afford, 3 pills cost 50$. I need my medication to function, she made me feel belittled and like my health care was not part of her job

I've been to many pharmacy but this is the best ud83dudc4c I am so glad to be a customer

The pharmacy seems to be lacking the attitude of servicing the public and short answers n lack of care for the person that they are dealing with. I'm not sure if they are short handed or just got a new crew members that are not meant to work in customer service but if the experience issues that I have been dealing with doesn't improve for the better then I have to say that I along with other members of my family are going to be changing pharmacies because we don't deserve the disrespect we have been getting n the ordeals where they are not getting our orders filled like we have requested n having to wait for some orders to be fixed days at a time. I'm still waiting on a inhaler n foot cream to get filled going on 3weeks for the foot meds and a week for the inhaler to get worked up with my insurance company this pharmacy has went down hill extremely bad in the past 3 to 4 months n it's not something that I look forward to having to deal with anymore to get my meds cause I don't know what to expect when I get to the location will they have a drive thru open or both lanes closed n I have to get out n go in and then deal with the representative not be able to find the meds and wait for 15 or more minutes to wait until they are able to find my order so I can get checked out n be able to leave. This store is needing help or better training to handle the amount of customers that are being brought through the doors and windows to be allowed better service than what I have been getting here lately.

The most unprofessional pharmacist I’ve ever witnessed ! Very rude and not at all helpful. I switched doctors and all of my meds were changed. The doctor had called them in to the Walgreens in Newport. On my way home I called to verify that they had received them and to see if there was any problems. The lady pharmacist got on the phone and began asking me why I switched doctors, who referred me to this doctor, and several other very personal and private questions. She refused to fill them until she spoke with my previous doctor to find out why I left him and ask about why I was referred to this doctor. I told her that I felt that was none of her business and that information was protected by hippa. I hung up and called another Walgreens and there was no problems and they had them ready with no questions or issues. I plan on calling the district or regional manager about this. I have no idea why she acted that way.

Clean store.Employees were super helpful and smiles all around.