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Emily Fisher (05/20/2019)
May 17th was my sons first appointment with this office. I waited for one hour with my son being the only one in the waiting room to be seen the entire time. My appointment was at 9. I finally went to the front desk at 10 to ask if his therapist was even there and they proceeded to let me know the wait was so long due to a late 8 o'clock appointment. Not to mention I kept being told the entire hour of waiting that it would only be a few more minutes. The staff were nice and apologized. I still haven't received a call from the office about rescheduling and it has been a few days. The professional thing to have done was the doctor call and apologize to me as well. I specifically asked them how long the entire appointment would be a month prior to making the appointment so I knew with my busy schedule just what day would be right to schedule my son to be seen. I live a hour away from the office so not only a waste of time but also a waste of gas. I will not be coming back. Their policy states if you miss a session without notifying them then you're responsible for 50% of the session fee, wouldn't it be nice to have a refund for half the gas I wasted riding there and back not being seen. Be prepared for a long wait. I will not reschedule.
Kelly Ann Curran (06/19/2017)
Excellent experience ! They go out of their way to help their patients. The are professional and and very knowledgeable. Their office is comforting.
Dcas (12/14/2017)
2 months later and my family is still awaiting the results of my son’s report. I would not recommend it his place to any family with young kids needing help. Their office is disorganized. Consequently, we have wasted our time and money with these unprofessionals.
Whitney Jaco (01/29/2019)
Excellent! Would absolutely recommend.
Erin Blake (06/02/2018)
Avoid this agency. Very unprofessional, disorganized and unresponsive to the needs of clients. Primary concern is pure financial gain.
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