Clinkscales Drugs

Got a prescription called in and was texted a discount card with this pharmacy's name on it. Price was supposed to be a little over $7. They refused to honor it and were fairly rude about it when I told them I'd be transferring my prescriptions elsewhere. Honestly try to buy from local businesses but the customer service was horrendous. It'll be CVS from now on.

There is NO communication BW customer and pharmacy! I call to have my prescription filled and they say they will fill it but then I go to pick up and its not there, they literally forget to fill my prescription 4 times! And 2 times the Dr was supposed to call in my prescription so I call to get them to fill it and they tell me they will have ready that day. I go to pick it up a few days later and its not filled because the dr didn't call in. When I'm on phone with them and ask them to fill a prescription, they should check to make sure they have. They never once tried to get in touch w me to let me know hasn't been called in!!!! If they had of told me they never got the call in, I could have contacted my dr to get them to call in again. Not sure why communication is so bad, but seems like they need training on how to deal with basic issues!

Horrible they credited my grandmothers money for her phone bill to another number then said they would have it fixed bye today then I call back to see why it hasn't been fixed and they say that lady wont be back at work until Monday morning. My grandmother is 80 something years old and now has to go 3 days without a phone I have the receipts you would think another employee would say let me fix it .... but ... nope they say well I don't know what to tell you.... never again is what you tell me we will never pay another bill or shop at your business ever again!!!

I became a Clinkscales and Hortons customer forty three years ago. In that length of time, I have bought three prescriptions elsewhere. The brothers Henry and Charles where always the best. One night our daughter became very I'll. Charles opened the drug store for us to get medicine for her to be able to get her home from Winthrop. I can't name one more drug store that would accommodate you like that. This special drug store is still family owned and I will be a faithful customer for as long as they are there.

hoping that incoming customer calls do not get the unfortunate opportunity to speak with the technician by the name of samantha at clinkscales drugs. this technician was extremely rude, unhelpful, and unprofessional. Ms. Samantha did not give me the opportunity to speak correctly and explain why i was calling nor did offer to help. informed me it was “my job” to perform a task related to a shared patient when in actuality she had not allowed me to educate her on coupon use and prescribing this particular medication. The pharmacist was informed but could only say sorry. Clinkscales historically has appeared to be well respected and liked in the surrounding community and i’m sure this is still true. however, allowing an employee to speak to other customers or physicians offices in the manner Ms. Samantha did is poorly reflected on this pharmacy and the people representing this entity. Perhaps customer service training would benefit this employee.