Map
Detailed Information
- Place Types Shopping mall
- Address 575 E University Pkwy Ste E81, Orem, UT 84097, USA
- Coordinate 40.2748819,-111.6803548
- Website https://stores.sunglasshut.com/us/ut/orem/575-e-university-pkwy
- Rating 3.6
- Compound Code 78F9+XV Orem, UT, USA
Photos
Reviews
Rachel was very friendly and helpful in picking out some sunglasses for my fiancee. She even offered to clean my sunglasses for me. Overall an easy and pleasant experience!
She was VERY helpful. Found the perfect pair of shades for my weird head
Twice now I have gone to the store to do a warranty exchange during their posted working hours and both times they were not open when they said they would be. If you are a person who works a regular job you will not have time to get in here before or after work so don’t waste your time.
Very rude, heavy attitude sales associate named Maddie Mullens. I ordered sunglasses online and came in store to exchange them. Maddie told me they didn’t exchange in store online purchases to which I pulled up the policy from the web. She acted as though that wasn’t her problem. Told me again that it was not possible. She walked to the computer with the receipt then didn’t even tell me if she figured it out and moved on to other customers. She just walked around and talked to people while I’m waiting at the cash register. Another lady was having a problem with returns so it was not just me. And she too left the store with no help.It was only when I asked to speak to her manager she then decided to try putting it into the online system. I had all the receipts And emails. She said she couldn’t figure it out and to try again Monday. Worst customer service I’ve ever experienced.
There was a sign on the door that said be back in 5 minutes. I waited 25 and no one showed up. Don’t waste your time here. Go to Al’s Sporting Goods. It’s just around the corner.
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