The Dugout Cards, Games & Comics

So first off the new location is amazing it has great floor space very well kept up. great organized card and table top area, so thankful that the staff from the old store followed I plan on coming up more. Also easy to find

I have gone here a long time now. I get comics that they have a nice selection and if there ever is a miss they go beyond to find it. Also have a really good selection of board games. In addition they build a friendly environment for people to jump into communities from board games, comics, DnD, etc.nAlso they've never (that I have seen) shoved things in peoples face trying to sell things and overwhelm the customer.

Decent stock and it was cool to see the popularity of sports cards here alongside MtG and Board Games. Only 3 stars as there was little to no customer service and as we weren't spoken to outside of a brief but welcoming hello I wasn't prompted to buy anything. I had some questions about an upcoming TCG and didn't get the chance to ask those either. Still, decent atmosphere and might be back.

I really hate to do this, because I would hate to hurt a local business, but I am at my wits end. Most of the employees here are nice, but there is a woman who works here who acts like you are pulling her teeth if she has to actually do anything for you. Every single time I go into this store and she is working she has an absolutely horrible attitude. I have never been rude, disrespectful, or impatient with anyone at this store. I have had conversations with other employees, and the owner, and they have always been positive. I have spent hundreds of dollars here, and would have gladly spent hundreds more, but I will not be going back again.nnIf the owner reads this, know that I really love everything about this store, except for the often atrocious customer service. I’ll miss it dearly. Best of luck to you and your business.

Was in there Saturday to look around and the employee with the long dark hair acted as though it was a burden to help. Rolling eyes and mumbling under their breath. Kept acting like they hated their job. Hopefully the manager or owner sees this and remedies it. But as I can see reading the reviews its unlikely. Poor management style. Will take my business elsewhere.