High Country Community Health

As others have stated accurately, they don't answer the phone and don't plan on them calling back, because they don't, ever.nnGenerally speaking when someone has a dental issue a dentist would tell them they shouldn't be waiting days, weeks, or indefinitely just to find out if they can get an appointment or need to go somewhere else. However here you can plan on waiting on them until you eventually realize you're going to have to make another choice.nnApparently they've either made so much money they don't need to schedule any more people, they've outright given up, or they simply have no sense of business responsibility and couldn't care less about the circumstances of people reaching out to them for help.

I am an honorably discharged disabled veteran who needed an old crown fixed, the doctor’s office assured me they could help on the day of my appointment since I was self pay so I waited a week. When I arrived for my appointment the office was not busy nor was it at my departure. I had about five minutes with the dentist before she said they were not going to be any help during visit due time constraints. I asked why and explained how long I had been waiting, I asked if a simple filling could be completed so I could eat a normal meal tonight and I was refused service. The dentist insisted I leave because I was shaky, I explained the disability and asked when they could help since it was not happening today and I was told I could not come back to the office.nnI am personally a qualified mental health professional capable of maintaining my bearing, previously employed by Oregon DSS and the situation was explain by a doctor of psychology over the phone to no avail. The dentist willfully provoked my anxiety by disappearing with my phone after being asked not to and by refusing service to a disabled person due their disability.nnI will be contacting attorneys and the district representative’s veterans aid. I was will also be making formal written complaints to the local Social Services regarding the doctors behaviors when I am done experiencing symptoms triggered by the above mentioned, it can take a while.. I would urge the clinic not to lose any audio or video of the incident they may have captured.nnOne star because the front desk staff and dental assistants were wonderful as all needs were thoroughly explained and discussed with said staff before the appointment was made.

Staff is friendly and helpful They always help me in my time of need I'm very Thankful for that!

They never answer the phone and Never return your call,been two weeks trying to get a painful tooth pulled,keep getting their voice mail and no one ever calls you back

Friendly, competent staff. Fixed me right up.