CVS Pharmacy

I have been a customer here for three years and I just wanted to put it out there that Jamie is indeed an awesome pharmacist who goes above and beyond for customers. I have known her for years and I know for a fact that patient safety is always her top priority. Although the pharmacy often seems busy, she is never too busy to reach out to doctors office when she comes across prescriptions that need further clarification. I do not normally take time to post a google review but the customer service that Jamie provides has been exceptional and the negative review about her below is simply 'fake news'.

Dangerous. Jamie is the pharmacist and provided incorrect information to two providers, causing serious problems and dangerous situations. Multiple requests to speak with district manager or other management have been ignored. Complaint has been filed with Board of Pharmacy

Very slow and non-responsive. They take hours to check their voicemail and admit when you call to see if your prescription is ready that they haven't checked their voicemail for a while. They promise to call back in a few minutes, but take over an hour to do this. Had a bad experience with the U City Schnucks pharmacy where they refused to recognize a newborn as being on my plan even though she was (weekend so they said they couldn't call the benefit co and confirm) and then wouldn't refund me the additional amount later after I paid out of pocket for a prescription my newborn needed. Takeaway: Schnucks Pharmacies are not the place to go, there are way too many other options out there.

My insurance isn't the best, and they were able to get the price down to something I could afford!!! That to me, is incredible. Most chain pharmacies seem like they want to make as much money off you as they can. They would rather you take your business somewhere else than to quote you a more reasonable price. I'd give more stars if possible, they are so patient, and helpful to.

DO NOT GO TO THIS PHARMACY THEY WILL CHANGE YOUR PRESCRIPTION WITHOUT NOTICE! I HAVE A SLIGHT ALLERGY TO CODEINE AND THEY DECIDED TO CHANGE MY PRESCRIPTION TO NAPROXEN WITHOUT ANY CONTACT WHATSOEVER! THE ONLY NOTICE I RECEIVED WAS A HAND WRITTEN NOTE ON NOTEBOOK PAPER THAT WAS STUFFED INTO MY BAG AFTER I PAID FOR WHAT I THOUGHT WAS PAIN MEDICATION AND AN ANTI INFLAMMATORY. THEY DIDN'T EVEN TELL ME WHEN I PICKED THEM UP AT THE COUNTER THAT THEY HAND CHANGED IT!! TERRIBLE COMMUNICATION AND NO CUSTOMER SERVICE SKILLS!!