COMPLETE HOME CONCEPTS

David Welch has been great to work with! Very thorough and understanding of what really needs to happen. David made a site visit, understood what the concept of my project was and laid out the options for me to choose. I will definitely use and recommend David and Complete Home Concepts for future projects. The installers and technicians are very knowledgeable also.

Brook Black turned heartbreak into smiles. COMPLETE HOME CONCEPTS built our original fireplace in 1992. The original fireplace wore out after 28 years of service. We were told that they no longer produced the stone that we had. Our fireplace has 18 vertical feet of stone. We were originally told that we would have to replace all of the stone which would be expensive but worst of all we would lose the stone that we loved. Then Brook said that she would check to see if they could customize the Colorado Limestone that they currently produce by adding some black pigment for a nearly identical match to the stone we have on our fireplace from 1992. It worked! We also are impressed with the new firebox system that has a blower that ensures that you have beautiful flames and plenty of heat. The installation crew and stone mason were personable and conscientious. No negatives whatsoever.

Very detailed job and evaluation. Price was very reasonable for the fireplace check up and cleaning. We will use again.

Cory came out to check and fix our gas insert. He was prompt. He laid down plastic so floor weren't stained. He fixed the problem and explained what was not working and what he had to replace.nAdditionally, the service people were so responsive to our concerns. Our previous appointment was cancelled due to weather and they worked hard to schedule us in, before the cold hit HARD! I would recommend this company - hands down - as who to call for a gas insert!

Thank you Thank you Thank you to Brook and everyone else that helped us find the fireplace of our dreams! The in store customer service from Brook was amazing! Our visit with her and our wishes to her were accomplished with the Gas Fireplace insert she recommended! From the start of the sale to the final installation we couldn't be happier! We did have a few hiccups along the way but how they were handled and resolved gave us more faith and security in the company and their customer values! We love coming home every night and turning on our picturesque and warm fireplace! Thank you again Brook and all involved with getting us everything we could have dreamed of!nTony and Glenda Guile