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Anja Springthorpe (01/20/2020)
I got a parking ticket violation despite having paid and displayed the receipt in the dash. Called them, got straight through to a very helpful lady (thanks Kristi) and resolved the issue within minutes. Mistakes can be made and they really stepped up to rectify. Excellent!
Charlotte Aaron (10/03/2019)
This company must have recently taken over management of the parking lot St.James Episcopal Church uses on 4th Street. There was no sign indicating the need for a permit where I parked, but I was ticketed. I was willing to pay the $20 fee, but when I went online to pay they included a $3 “pay online fee”, so I tried calling instead and there was a $3 “pay by phone” fee. I’ll be paying by check because I don’t want to give them another cent.
Loveday Tarot and Art (11/11/2017)
Unscrupulous parking lot. I parked in slot 33, paid my five dollars while I went to work at a festival. Came back to my car to find a notice claiming that I parked in slot 32 and that I owe fees. Apparently, they pocketed my money or misread numbers. Will be filing complaint with BBB
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