Waukesha County Mental Health

This place is a joke. The staff love to provoke the patients and ignore them. It takes them like 3 hours if not more to get you what you need. The staff are so rude, its pathetic. They make ppl sign chapters just so that they can extend your stay to get their money. Theres no sympathy or motivation when it comes to the staff. THEY DO NOT CARE & they show you by their actions they don’t care. Ive never been treated so badly before by any facility like I experienced there. Its abuse how they operate.

My stay at waukesha county mental health was not a pleasant stay, the staff was very rude and extremely lazy, by all means inattentive. The staff will many times if not most of the time, will forget patient’s request or ignore them. Some of the staff need an attitude adjustment because a lot of the times their approach come off very demeaning, downgrading, aggressive and provoking. They also do things like wash your clothing and then deliver them half soaked, as if it was too difficult to put them in the dryer for the full amount of time needed for them to dry fully. The facility is also very uncomfortable with not a lot of space and many of the supplies such as crayons and markers are very old, half broken, and dry. They have some groups during the day which is the only productive thing but after the first 2, with the last group ending at about 3:30 p.m there is absolutely nothing to do besides watch tv, which are only channels 1-24 & because there was a disagreement between one of the patients and staff. 1 of the staff member’s took it upon herself to decided she would take action to put a parental control block, which meant that any of the good channels that were on tv with a pg 13 rating would become blocked! Even when the minimum age requirement to become admitted to the facility is 18. It doesn't stop there recently because of the covid 19 spectrum arranged for customers to receive free showtime which she also decided to block. Keep in mind after 3:30 p.m is absolutely nothing to do besides socialize amongst other patients, watch tv, or stay in your room. The facility by no means in spacious it gets to the point of extreme boredom and sadness. They dont have many games because most of the games are missing pieces. The food is not bad except For the amount of $ the insurance pays for a patients stay does not reflect on some of the quality of food you receive such as the juice and vegetables + the desert you receive is the exact same product as you would get if you were in the waukesha county jail. Many, but not all staff from my experience caused more stress on the patients than they did help from what i witnessed.This facility is unprofessional and lacks helpful rehabilitation to its patients.

A really great place to go to for mental health if you want to be ignored by your therapist and have things take a really long time to even get an appointment

Was sent here under a voluntary 3 day visit and was held for over a week after requesting to be discharged multiple times, brought bed bugs home. Real Classy place, needs to be investigated. Still trying to figure out why they insisted I needed an Anti-Psychotic (Abilify) ontop of the fresh prescription of Welbutrin they gave me.

Have Rutherford & co learned about Benzo & SNRI withdrawal yet?