Home United States Utah Advance Auto Parts

Advance Auto Parts

887 W 400 S, Springville, UT 84663, USA

+1 801-822-0249

Map

Detailed Information

Place Types Car repair
Address 887 W 400 S, Springville, UT 84663, USA
Coordinate 40.1606494,-111.6264702
Website https://stores.advanceautoparts.com/ut/springville/887-w-400-s?
Rating 4.6
Compound Code 596F+7C Springville, UT, USA

Photos

Reviews

D Swapp (10/16/2020)

First time I showed up at this location it was about 10 minutes to closing and I just needed a quick part in order for my truck to actually run tomorrow. When I pulled up to the front of the building the guy came out from around the counter turned off the open sign and locked the door. That was pretty frustrating. However the second time that I arrived at this location the gentleman that was there was not the same gentleman and he was very helpful. Based off of the first time and that other employee I didn't feel like returning to this location. But the second employee I wish I would have got his name because he is responsible for me giving this place another chance. Not a bad spot though just one bad apple somewhere in that mix.

Sara Baker (08/20/2020)

Great customer service, especially during the pandemic. The staff are very helpful. All I had to do was pull up to the curb, call their store number, tell them what I was looking for, they gave me 2 recommendations as well as the prices, they rung up my order, brought my purchases out to my parked vehicle and installed them per the instructions. I literally had to do nothing but sit and pay. They have my business.

Steve Solen (06/30/2020)

Response to the owner: Thank you, I did get the right part by going to a different place. The biggest issue is your entire company's unwillingness to honor warranties on any parts. There's always an excuse to deny the claims. That needs to be fixed. The employees are nice and very customer service oriented. However, they've looked up and given me the wrong part on a few occasions. Also, good luck getting the company to honor any type of warranty. They look for every excuse to not replace any parts they sell you. I personally prefer Autozone.

Conner Merrill (01/24/2020)

This place bails me out a lot! Being so close to my work, I rely on them more often than not. Zack manages an excellent crew and all are very knowledgeable and ready to help the moment you step through that door. The manager Zack is a stellar man who cares about you and treats you as his neighbor. Excellent!