Map
Detailed Information
- Place Types Local government office
- Address 4365 Shackleford Rd, Norcross, GA 30093, USA
- Coordinate 33.9383333,-84.153006
- Website http://www.ssa.gov/
- Rating 3.1
- Compound Code WRQW+8Q Norcross, GA, USA
Photos
Reviews
I expected more from this place. I never got the social security cards they claim they mailed to me. They made me jump through hoops to get another one which I still haven't gotten. Very careless government workers. I can't tell you how many times I've called and went there with no results. They don't even return phone calls or voicemails. That's extremely frustrating, especially for someone with all of the correct documents. I should not even be having these problems if it weren't for incompetence on their part. How did you send out more than one social security card that never came to me. Who knows what hands those cards landed in and that is very troubling especially considering the particular state this occurred. They really need to do better. I pray to never have to deal with them again.
Very incompetent staff. I applied for a social security number for my new born first I called the office to ask for the necessary documents to mail together with my application since they don’t in person appointment. Whoever I talked to asked me to send in the shot records, my ID and the application which I did. But few days later the application was mailed back that my documents are insufficient. I called to verify and the lady asked me to mail in my original ID no photocopies together with the babies shot records and application. I did and later I got the application back in my mail that they needed the birth certificate of the baby before they can issue a social security number. That’s the kind of service they provide. Really bad!!!!
Everyone is normally nice and helpful but Rachel was very rude didn't even try to help or listen. I asked for her supervisor, she said she couldn't connect them then she hung up on me!
Villa Rica, Ga’s office was amazing and then I moved to norcross so that my sons could have access to a school system that has interpreters and deaf teachers. For some reason this office doesn’t answer their phones, call back or respond to emails. My son is owed back pay from years ago as well as my other son but only a few months of it. I am trying to figure out when I would receive it. Of course everyone is going through it with covid so I was being patient but now it seems like negligence especially seeing that the other reviews are experiencing the same thing.
I sent in my birth certificate and permit to have my info updated and they never returned my important documents. They did however sent a letter saying my information was updated and my documents were enclosed but they wasn’t. When I called to informed them I was told to give it two weeks. After waiting I never received them. It has now been three months and no documents. I have tried to call repeatedly but I continue to get put on hold into the call dropped. This is the worst experience I have ever had to deal with it being that I’m concerned of the hands my documents have fallen into. If I could rate this a zero I would.
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