Map
Detailed Information
- Place Types Electronics store
- Address 4098 Lawrenceville Hwy NW, Lilburn, GA 30047, USA
- Coordinate 33.90327,-84.1173404
- Website https://www.gowireless.com/stores
- Rating 4.4
- Compound Code WV3M+83 Lilburn, GA, USA
Photos
Reviews
We had a lengthy, kind of crazy but good experience here. My husband and I switched from AT&T after many many years. I had used Verizon thru my job for years and liked it. My hub did lots of research and we bought two IPhone 11s brand new from this Verizon Store and a new plan . It was quite an expensive purchase, However our rep Javier was great. He explained all the discounts, trade in values we were due and made sure we had applied for the $200 per line gift card we were due for changing providers. He even drove across town to get the color IPhone I had chosen as his store did not have in stock. We came back that evening to complete transaction which was a lengthy process as we were switching providers and moving over everything to two new phones. He took a lot of time making sure all rebates and deals were provided. I had to go back to the store last week as he had ordered a clear case for me and I also had a question about the bill. Javier was not there, however the Assistant Manager remembered me and got me my case and took the time to explain a few questions I had about the bill. We had a great experience at this Verizon Store and Javier and all the personnel were great. Highly recommend this Verizon location.
Service given my Javier Fernandez was top notch! He even went out to my car and loaded Bluetooth for me. A valuable associate..
Went on a Saturday evening recently, hoping to get a little help with my SIM card. Was assisted by the kindest most gracious young man!! And before me I watched him help two women with detailed problems with their account. He never got frustrated. Not once! I have never had such a great customer service experience in a Verizon brick and mortar before. He deserves much praise! Great location!
Great staff with great attitudes. There to help and provide top notch customer service. Javier was a big help in helping me purchase my new phone.
The representatives here are tech savvy and efficient. But don't be fooled. At heart, they are salesmen whose primary objective is to upsell your device or plan or to encourage you to buy accessories. I will say that they did listen to what I wanted even if it differed from their recommendation.
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