Concord Pharmacy

I just want to say thank you to Trudy. Today, I was told some very sad news. I had to get a prescription & the first thing she said was sorry for what I was going through before cashing me out & explaining the prescriptions. It ment A LOT to me because it was the first time I heard it all morning while at the OB office. Not my OB, not the nurse taking vitals, no one but her. Empathy goes so far, something you just can't learn in school/med school. So again, thank you... The universe is always watching & I needed that today. Stay blessed Trudy.

Due to a mix up from the doctor's office, a prescription could not be filled for a week.nThe lady that helped me took it upon herself to find out what was going on and did just that. She discovered that the doctor's office had sent the script to another pharmacy. She called that pharmacy, got the script redacted from them and sent to her so that it could be filled.nShe went above and beyond and I appreciate it so very much.

I always go there. Most of the time it is an immediate prescription fill, as in less than 5 minutes. And, they don't price gouge you like other pharmacies.

READ UPDATE BELOW!!nnI WISH I could give this place ZERO STARS!!nnI've been going to CONCORD PHARMACY for about five years now. They are nothing but RUDE.nnThe TWO WOMAN that work assistingncustomers, should be FIRED!! They arenLAZY, RUDE AND INCOMPEDENT!nnDO NOT even try and call ahead so yournprescriptions are ready when you getnthere, because they just IGNORE yourncalls. They've IGNORED my refillnrequests at least 10 TIMED, and whennI get there they LIE and say I NEVER CALLED.nnSHARON the PHARMACIST could CARE LESS that her employees do not do their jobs and that they are RUDE TO CUSTOMERS and LIE to cover up thier LAZINESS, INCOMPETENCE and their INABILITY TO DO THIER JOB CORRECTLY!!nnDO NOT reward these people's bad behavior.nDO NOT give these people your moneynfor them to treat you RUDELY like theyntreated me.nTRANSFER your prescriptions as soon as possible, to ANOTHER PHARMACY!nDO NOT let them cause anxiety in your life.nnI don't know how I don't know hownthey think they'll keep customersnwhile treating them with suchnDISRESPECT!nnTHEY HAVE CERTAINLY LOST MY BUSINESS!!nnAs my Grandmother would say; GOOD RIDINCE TO BAD TRASH!!nnUPDATE: TODAY WHEN I CALLED THE PHARMACY I HAD TRANSFERRED MY PRESCRIPTIONS TO, THEY TOLD ME THE PEOPLE AT CONCORD, TOLD THEM THAT I HAD NO PRESCRIPTIONS FOR HALF OF MY MEDICATIONS I HAD ON FILE WITH THEM.nnI CALLED CONCORD TO ASK IF THEY HAD THE PRESCRIPTIONS ON FILE FOR THESE MEDICATIONS. THE PHARMACIST THAT WAS THERE WAS A SUBSTITUTE PHARMACISTS, DO TO THE REGULAR PHARMACIST, SHARON, WAS NOT THERE TODAY. BUT THAT PHARMACIST TOLD ME THAT ALL OF THE PRESCRIPTIONS THAT MY NEW PHARMACIST WAS TOLD WERE NOT ON FILE AT CONCORD WE'RE ACTUALLY THERE.nnTHIS JUST TOTALLY CONFIRMS MY THOUGHTS THAT THE ENTIRE STAFF AT THIS PHARMACY ARE INCOMPETENT LIARS, AND SHOULD BE OUT OF BUSINESS.

I've received above-average customer service consistently. Keep in mind that Concord isn't like regional and national pharmacy chains:n+ compounding availablen+ small staffn- limited, expensive nonpharmacy items