Rent-A-Center

My reviews are 100% based off of experience and not feelings.nnI ordered from this particular RAC on Wednesday/Thursday. I ordered a laptop for school since my laptop had recently been stolen and I had to get some school work done. My laptop was suppose to be delivered Friday. I’m a consistent customer, meaning I called multiple times that day to check if had been delivered. It was suppose to between 12-7. I spoke to someone after what was my 5th time calling to check delivery and an employee informed me he couldn’t get the delivery driver on the phone while telling me it would be delivered first thing the next day. Now , my leasing office closes at 5/7 on most days so I informed this of the closure and asked to have the delivery driver contact me when he was outside so that I may get it.nnThe next day I called at 10 to check delivery time and the lady informed me it would be delivered by 12-3. 3 rolled around.. NO laptop. I called again to check, the lady informed me it still wasn’t delivered and that it would be delivered by 6. She also informed me they were “backed up” but my package would be delivered BY THAT DAY. 6 came , 7 came.. NO LAPTOP. It has been 4 days and I’ve called and checked every second but my item still has not been delivered and I keep getting empty promises of time delivery. This is very frustrating. Hopefully, my package will be delivered by Monday because if it’s not I will be requesting a refund and this review WILL NOT change. So far dealing with this company for the first time , I suggest you ease into dealing with them. I will update or keep my review by Monday.

This people have raised up the prices. PEOPLE YOU CAN GET THE SAME THING AT WAL-MART WHY CHEAPER. Then tell people that it will be a day before Thanksgiving before they can deliver. What about the week before Thanksgiving it's a whole week before the holiday kick in

Ryan was very helpful and everything was fast and smooth process

The staff was amazing great customer service my whole family rent to own this location.

Devus was incredibly helpful in delivering equipment we needed for a conference booth before a setup deadline. He went above and beyond and our whole team was impressed with his caliber of service. Because of our interactions with Devus, we highly recommend this Rent-A-Center!