Map
Detailed Information
- Place Types Dentist
- Address 2054 Warrior Way, Grovetown, GA 30813, USA
- Coordinate 33.5016746,-82.2392044
- Website http://patriotsparkdental.com/
- Rating 3.2
- Compound Code GQ26+M8 Grovetown, GA, USA
Openning hours
- Monday 8:30 AM – 5:00 PM
- Tuesday 8:30 AM – 5:00 PM
- Wednesday 8:30 AM – 5:00 PM
- Thursday 8:30 AM – 5:00 PM
- Friday 8:30 AM – 2:00 PM
- Saturday 9:00 AM – 2:00 PM
- Sunday Closed
Photos
Reviews
I’ve been going here for over 5 years and I would definitely recommend them! I’ve never had any issues and all of the staff are so kind and professional! It’s always nice and clean when I go there and they are almost always very quick with things. They make you feel very comfortable too!
Will be switching providers. I called in the day before to let know I needed to reschedule for 2 important reasons. They called me back the next morning and told me I would still be charged a fee for needing to reschedule in the middle of a pandemic. When I was later billed on previous work I've had done, the price in office which I asked to be billed to me in mail and the price I recieved in mail were totally different. This place just seems driven to get money out of you anyway they can.
The schedulers are very rude, disrespectful and talk down on customers. This is not the first review with the same complaint; so it’s obvious there’s a problem with staff members that need to be addressed. I called a few months ago to make a new patient appointment for my special needs son, and the older woman who answered was very condescending and sarcastic when I told her we had United Concordia-military dental insurance. She proceeded to act like she was the dentist and try to determine medical necessity along with other things.nnAt this point I didn’t want an appointment but surely the office manager needed to know the way she treated customers and discriminated. I asked to speak to the office manager to report her behavior-suddenly the excuses came flying with: he ‘wasn’t there’ and ‘didn’t know when he’d be back’ (convenient).nnWhen I called back to leave a message on the voicemail it isn’t a VM for the manager alone it’s for ALL schedulers so it’s no wonder the manager didn’t call me back to discuss. This place is not ran appropriately and I do not recommend any families going there whatsoever; especially if you have UC or special needs children. You’ll be thankful going else where where you’re appreciated.
I wish I could give ZERO stars!!!! The front staff is rude and literally tried to argue with me and she was lying. I never got to see the dentist for myself this would have been my first appointment ever here. No PROFESSIONALISM at all! I also canceled my sons future appointment! I would not recommend this place to ANYONE!!! HORRIBLE customer service!
Absolutely terrible experience with their billing and office staff. We were hit with a large bill because their estimate was wrong and they refuse to work with us on it...Our fault for trusting them apparently!
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