Map
Detailed Information
- Place Types Dentist
- Address 888 Thackeray Trail Suite 215, Oconomowoc, WI 53066, USA
- Coordinate 43.0970484,-88.4827472
- Website https://midwest-dental.com/locations/wisconsin-dental-centers/o
- Rating 4.7
- Compound Code 3GW8+RW Oconomowoc, WI, USA
Openning hours
- Monday 7:00 AM – 5:00 PM
- Tuesday 9:00 AM – 6:00 PM
- Wednesday 7:00 AM – 5:00 PM
- Thursday 8:00 AM – 4:00 PM
- Friday 8:00 AM – 4:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Yikes, stay away! The most recent review (other than mine) is from over a year ago and it seems things have gone downhill since.nReceptionist seemed to be short with me and annoyed that I called from my car upon arriving for my appt. (as their text asked to). Once inside I let her know our insurance website was having problems and I wasn’t able to pull my card but I believe they can look it up with my social security number. Apparently this did not warrant acknowledgement or a response and I was told to grab a pen & fill out the forms.nThe first form states that there is a $12 fee (when I asked her about it she told me it’s now $10) for their extra safety supplies due to COVID. I’m sorry, but really? Charging your customers for rules you decided to implement shouldn’t be at our expense.nThe money isn’t the issue, I would’ve been happy to pay for the entire appt. out of pocket & up front since me not having my card was such an inconvenience! It’s the charging of unnecessary expenses passed along to customers without advance notice and the snotty service.nI walked out and am looking forward to visiting a much friendlier place down the street.
I've had great experiences. I had to have quite a bit of paperwork done for a work assessment and they were super accommodating. I also have a disorder that makes it difficult to keep my mouth in tip-top shape and they were very understanding and non-judgmental, and helped me brainstorm alternative ways to have better results.
The dental assistant encouraged me to watch a TV show on Netflix while the crown and cavities were worked on. She suggested a funny movie and it really helped. The dentist and assistant were very compassionate and careful and got the job done. I felt very much better than my previous dental provider.
My recent dental visit was great! Dr. Cotey kept me well informed during my procedure, which helped keep my mind at ease. As always, Kendra her assistant was very sweet and helped comfort me during my appointment. And thank you Dr. Katie for a quick and painless injection! Hands down, best dentists ever! ud83dudc4d
I have visited Lake Country Dentistry several times in the past few weeks for some major dental work, and cleaning too! While I am still involved with Dr. Cotey in the major crown work, I must say that she and her staff are exemplary of a perfect dental staff to work with. They are extremely detailed and friendly, I receive multiple reminders regarding upcoming appointments with the ability to perform a simple keystroke on my phone to acknowledge them. Premium service is what they offer and deliver. I do not know if I am paying a little more or just an average for this area, but for the service I receive it is well worth it. I feel like a part of a family with them, and that is unusual in business these days. A number of businesses could use them for benchmarking!
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