Luxury of Time by Diamonds International

Florence is an amazing host. If you're in the search for timepieces that are rare, stop in, you won't regret it. They were able to obtain a watch that has only 387 others like it, and less than 600 made in the entire run. Couldn't be more pleased.

Great service. Just a bit of pressure but all in fun. If you want to buy a luxury watch the prices are very fair.

Came by for a new tag watch and jewelry for my wife and no one even acknowledged us initially even though we saw them stare right at us. We saw several things that caught our eye but ultimately decided not to spend our money where we’re being ignored. Only one store associate said hello immediately upon seeing us.

Juliana R and Senela made the whole process of getting the perfect ring selected an absolute breeze. I did not feel rushed they took the time to make sure I felt great about my decision and we’re nothing but helpful and gave me lots of options in my price range. 10/10 would recommend.

I wanted an expensive watch I had seen at a store out of the country, but the Disney Springs store didn’t have it. I was guaranteed by the Team Manager he would find the watch and have it shipped in from the out of country store to my house. I paid in full for the watch and shipping. Two days later I received an email that the watch I had seen was not available but a newer version was and would be in the store before Thanksgiving.nnThe salesman notified me the watch had arrived and we made arrangements for me to come in November 18-22, an evening he was working. Now it starts! I arrived with great excitement to be getting my watch only to find that it had been sold the week before. WHAT! You sold my watch! The watch that I paid for! The Team Manager tried to show me another watch, then made the statement “it was sitting in the store to long and we had to move it.” That’s when we went off, you sold something that was paid for.nnThe Store Manager comes out of the office after talking with the Team Manager and said he sold the watch to a regular customer. I guess I’m not worthy. The Store Manager shows me emails with the manufacturer stating the watch will be in the store the next day. I then was told the watch needed to be shipped to me in order to not pay sales taxes. I asked if I would ever own the watch or did I need to lease it and what other hoops did I need to jump through to get my watch that I paid for. At this time I had them credit my credit card.nThe Store Manager was to call me the next day to confirm the watch had arrived, that was Monday. It’s now Friday and I’m still waiting on the phone call. Customer service is not high on their to do list in this location.nI wouldn’t recommend this store to my enemy.nnIn the meantime, I got in touch with the out of country store and the original watch was available. I ordered it and FedEx is delivering it today.