Map
Detailed Information
- Place Types Store
- Address 2250 Deer Valley Dr S, Park City, UT 84060, USA
- Coordinate 40.6374589,-111.4781632
- Website https://www.jans.com/jans-at-deer-valley-snow-park
- Rating 3.8
- Compound Code JGPC+XP Park City, UT, USA
Photos
Reviews
After four days of cramping in my new boots I was at the point of tears. Even after several pro adjustments my feet and legs were worse by the day. Was about to give up after three runs and a ski pro recommended seeing Paul Archer at Jan’s in Deer Valley. What a master boot fitter!!! Amazingly knowledgeable, he made it all go away in no time and now I’m happily skiing fresh snow. No cramping in sight. Kind, helpful staff and good selections in general but really, these five stars are all for Paul!
Very hit or miss and inconsistent with the staff. Some are incredibly helpful and friendly, but we had a very negative experience with a cashier. We had purchased expensive gloves for our 4 year old after asking the staff for their recommendation. It was an expensive purchase for us but we wanted to be sure he had warm gloves for his first day of skiing. After a 1 hour lesson, the ski instructor said they were falling off his hands and his age kids need the kind that zip up the arm. We went straight back to Jan’s that afternoon and were told by a very kind employee that we could exchange them with the receipt. We didn’t have it on us but brought it the next morning. When we did so, the cashier gave us an incredibly difficult time about it and was quite rude, even though we were also purchasing 2 pairs of adult gloves. The manager Scott approved the return but was also a bit grumbly about it. It’s a shame that there is so much inconsistency in how the employees treat customers. The rudeness was completely unnecessary. I wouldn’t be writing a review if they had simply said they couldn’t do it kindly. I will not be making more purchases here.
Super friendly staff. Pricey but good quality they have. You just need to find out there good deals. Mostly for ski gear, nothing for anowboarders. Recommend GAVIN his so knowledgeable and patience.
Excellent ski shop, super convenient right across from Children's Center. Crowded at peak times and premium prices. Friendly very knowledgeable staff. If you aren't at Deer Valley, go to the 224 location instead (open year-round, better selection, better prices)
Store refused to return brand new defective gloves. Love DV but this place didnt come close to same level of service.
Edit for followup: They were in fact brand new, had receipt from one day prior. Seams separated at tips. Fortunately, I did discuss with general manager who was nice and apologetic. Hopefully, this is an opportunity for improvement and education of a local store manager!
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