CR Liquor 4

Lady working there has horrible customer service skills. My daughter just went in to buy me some cigars, since my usual shop is closed today, and the lady completely ignored her. She asked the lady if she had Perdomo and the lady answered “just look yourself”. Also the cigars had no prices on them. Horrible. I figuted I would give this small mom and pops store my business but no thanks. I hope the owner reads this and hired someone with proper customer service skills and with some knowledge.

Be careful you ask a Cuban ref if they have Caymus a magnum she says yes you ask her how much she says she dint know you drive to store and she hands u a 1n.5 liter Jameson amd you ask her what’s this this ain’t caymus Ans she says what dathood rats in miami lakes be careful

The girl working here has no mask on when called to report they just hung up on me. Clearly they don't care for their customers or their customers health, disgusting.

Horrible. I've bought liquor here PLENTY of times. Karina, however did not want to sell me alcohol without an id. Mind you, the plenty of times I've bought liquor here before she has NEVER ASKED ME FOR ID. I had to walk back to my car to retrieve my wallet (I had cash on me) I dont know if she was in a bad mood, but I will NOT be returning to this establishment. Horrible attitude. And I know she knows who I am. I've spoken with her plenty of times. If you dont like your job FIND A NEW ONE.

So I called the store to speak with a manager and the lady does not speak English. I tried to explain to her that I need to cancel my order and re order because I ordered the wrong bottle and she refuses to do so even though the bottle of liquor still had not been picked up by the Uber driver.