Heart of Florida Health Center Belleview

I scheduled my COVID-19 vaccination with the Heart of Florida Belleview office. Everything was very organized and went smoothly. Would definitely recommend.

My children and I go there and have always been happy with the professionals and the care we receive there.

So, I came here because I needed prescription refills and they have a sliding scale, and I chose this location because it is very close to where I live. Alright, yay, back to the journey of talking to a new doc. So I get my appointment date, it arrives, and we talk about my health issues. I have multiple. My doc, Dr. Gonzales-Matos, is nice.... but there is a legitimate language barrier between us, and even between her nurse and I. We've also never even covered all my health issues (even with several visits! Probably mainly due to the fact that she didn't know how to put her listening ears on.... or, didn't really understand me, which is also possible, because she seemed confused by what I said several times) and, to top it ALL off.... she misdiagnosed me. I spent MONTHS getting a run-around from them, from miscommunications to a straight up LACK of communication (I waited a month to hear back about a referral, went in to HOF, was told they denied me, and was given a second application for a program that I had already TOLD them.... WOULDN'T WORK FOR MY SITUATION, which is why I needed the OTHER referral in the first place.) For my PCP, I am now switching to an NP (from a dr) at the Marion Oaks location, because she actually LISTENS to me, and has more medical knowledge. Took one look at me, realized my condition, and showed compassion. She also gave me the absolutely most vital information for seeing the type of doc I need. NO ONE ELSE AT HOF DID THAT. Her nurse was also kind.nEssentially, here are my words of warning: if English is your only language, do NOT go to the HOF in Belleview. There are definitely language barriers, with everyone who works there. And, the front desk staff pretty much always have an attitude, at least with me. I have been nothing but polite to them, I have done nothing to deserve the attitudes and sour faces. And above all, do NOT wait until the last second to try to get prescriptions, give yourself a minimum of 1 week, because otherwise you may run out. Between Belleview HOF (not bothering to send the prescription) and the HOF pharmacy itself either not having the med in stock or just not contacting you to let you know it's been filled, it may take AT LEAST that long.

Brought my daughter in for her first visit at this place. She needed her yearly check up and to go over some things about her allergies and ADHD. Let me tell you that we have been to two other pediatricians in the past few years that were less than mediocre, but everyone at this place was great. We were seen on time, the staff was very friendly, and Dr. Padilla is the only pediatrician or really anyone to help me get a referral for getting my daughter tested for learning disabilities. I have struggled with the school, the district, and the last two pediatricians. I'm so happy about the change.

Actually i wouldnt even give them 1 star.. Everytime you have an appt its hours before you get seen, but yet seem like they only spend about 10 mins with you, although they will tell you the reason why it takes so long is because they want to give people the best service. How about respecting peoples time. Note: if you are 15 mins late they wont see you, because apparently their time is valuable....