Home United States Florida Duncan Stone

Duncan Stone

213 N Lake Ave, Tavares, FL 32778, USA

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Detailed Information

Place Types Home goods store
Address 213 N Lake Ave, Tavares, FL 32778, USA
Coordinate 28.8036257,-81.7373404
Website https://duncanstoneinc.com/
Rating 4.3
Compound Code R737+F3 Tavares, FL, USA

Openning hours

Monday 8:00 AM – 5:00 PM
Tuesday 8:00 AM – 5:00 PM
Wednesday 8:00 AM – 5:00 PM
Thursday 8:00 AM – 5:00 PM
Friday 8:00 AM – 5:00 PM
Saturday 9:00 AM – 1:00 PM
Sunday Closed

Photos

Reviews

Bryan Burch (03/16/2021)

Not a good experience. I can only speak to their service and not installation as we never made it that far. Did not listen at all to what I told them about the project at the initial consultation. I moved forward with the on site inspection and estimate hoping that it was an isolated incident. I just received the estimate (late) and there are 2 problems. #1 is included the purchase of a sink, which I made crystal clear that I was reusing my sink at the initial consultation and the person who did the estimate. #2 The person who did my estimate, was very courteous and nice, was going to give me two options for scope of work. We had a very long conversation about what I actually needed and he sketched out two options. Of course I only received the larger project estimate. I would not recommend.

Mike Alexander (03/13/2021)

The installers arrived on time as per the schedule. No backsplash and no window sill on the truck. Jake Immediately called the office and set the ball in motion. The sink did not fit so off to the warehouse to pick up missing materials and another sinknAs luck would have it a third sink was needed. Job was completed and looks beautiful. No complaining a very professional crew

Debi Becker (03/10/2021)

This is the third time that I have purchased from Duncan Stone and the first 2 times were great but this time was disappointing. We added a lower level to our kitchen island so we ordered a piece of granite for it. While I DO totally understand that the stones are natural products and can vary in color, they should be in the same color family. My original pieces if gray with bluish flex in it and the new piece is brown. Even if the color is a different shade, it should still be in the same color family. They said it is lighting, but I turned off the lights and took a picture straight down and you can see the color difference. They said they would send someone to look at it because I am less than 10 minutes from them and then they called back and said there is nothing they can do. What upset me even more is while I was on the phone with the person telling me that they couldn't do anything, I heard them laughing in the background about me not being happy and how it is a natural product. You would think with a repeat customer who was about to buy more, they would have the common courtesy to come and look at it. Again, I AM realistic and knew it would be different BUT not a totally different color. We are getting ready to do the rest of our countertops but unfortunately we will not be using this company.