Map
Detailed Information
- Place Types Dentist
- Address 425 E 1200 S, Heber City, UT 84032, USA
- Coordinate 40.4930282,-111.4062384
- Website http://alpinevalleydentistry.com/
- Rating Unknown
- Compound Code FHVV+6G Heber City, UT, USA
Reviews
My wife and I have been going to Dr. Olilvie for many many years and love him today more than ever. By far the best dentists in the Heber/Midway valley. We cannot forget Autumn and Beverly. They are the kindest and the most caring people you will find!
I love Dr. Ogilvie and his beautiful staff. Everyone from the front to the back of the office is so kind and so helpful. Dr. Ogilvie truly wants to help you and will take his time to genuinely listen to you. Thank you guys! We love you all!
Ive been around a bit when it comes to dentists. Dr. Ogilvie is outstanding! great with my kids too! The hygenists are great here too. So less (clunky) than my prior LOL! So glad my wife makes me go!
I have went to Dr. Oglivie since I was old enough to go to the dentist. He was our family dentist and our family orthodontist. I'm very happy with Dr. Oglivie HIMSELF. HOWEVER, his team none the less, needs work. It saddens me to be leaving such a terrible review and if I had another option, I wouldn't be. I'm complaining about the front office. One in particular, Wendy. Here's my story.
I had braces for almost 5 years and my parents had paid up front for the treatment. The last month of me having my lower braces on, the assistant forgot to put a band on one of my teeth. Ruining what they had worked so hard for after almost 5 years. But instead of fixing the problem that THEY had made they took them off, because we hadn't PAID for further treatment. Treatment that THEY had caused. I said whatever- they told us we would put them back on later if i wanted. Ofcourse, for more money. Why should I have to pay for something that was their mistake? Doesn't make any sense? Right? That's what I thought too. But apparently, that's how they do business. I pushed my anger aside, and never seen another dentist until I finished my assisting school. Not for my teeth cleanings, nothing. They had ruined my trust in dentists in general. I became pregnant with my little one, and had a puppy at the time. The puppy chewed up my top retainer, and I knew with me being pregnant my teeth were going to be changing.
I called to see if they could get me in ASAP to get an impression for a new retainer. If you know anything about Ortho, it's about 200$ for a new essix retainer. (The clear ones with no wire). She quoted me 180$ for the visit and retainer. She said she needed half up front, and they would give me the retainer after I paid the other half. I lived in vernal at the time, and didn't have any trust for anyone else. So, I paid 90$ like she (Wendy) said, half up front. This is in July, 2016. I was 10 weeks pregnant. November, 2016 I was moved back to Heber, and I got a call from Wendy on my way to work one day. Very rudely she explains that I "need to pay $180 ASAP or it's going to be sent to collections". Me, stunned by her arrogance I replied back rudely, and said "I absolutely do not have to pay 180$. I paid you $90 already, and you told me to pay the rest when I got the retainer, which I do not have. It has been FOUR months and I still don't have a retainer." She told me she was going to "clear" it so I didn't have to pay anything. I STILL to this day, have not gotten my money back, the $90 I paid upfront, and still don't have a retainer! Now, I've taken my business elsewhere. And hopefully ONE day, I will see back my $90 that I put towards a retainer that never even got made. I wouldn't go here, and I would steer clear of Wendy.
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