EMC Insurance Companies

Could have been move open and helpful, but what do you expect from an Insurance company.

Worst company to ever work with! They don't do their jobs well and it will cost you more because of it. Use a different option, it will work out better for you in the end.

Amy Hill very good service! Just wish workman's comp wasn't so difficult

Never received a renewal letter and my coverage lapsed for 2 days while I scrambled to make arrangements for coverage/renewal. Nobody was available to speak with me each time I called. In the end the state fined me $700.

I wouldn’t recommend this company to anyone. In fact I will ensure everyone I know hears my experience with this company thus far.nnOn 9/17 I was injured at work for my first time in approximately 11 years that I needed workman’s comp for. I was connected with a case worker “Yvonne” who went over the details on how the workman’s comp process is going to work out. She advised that I need to keep her up to date for every step of the process or they could delay disbursements. Which is obviously fine and understandable.nnI made my appointment with my local doctor for an MRI on 10/2 for the next available apt on 10/9 for 6p as I was directed not to drive after the appointment from my doctor. Yvonne was notified on 10/2 like directed that my appointment was setup for 10/9. This is when Yvonne’s attitude changed with me. Yvonne urged me to attempt to find an alternative MRI center for to speed up the process which again I understand.nnI contacted a few other centers even though they were quite far away, but by the time my ride would get off of work, none of them were optimal for transportation.nnMoving on, Yvonne continued to call me every workday thereafter where I initially answered her calls and spoke to her even though she knew there was no changes. Yvonne was condescending and basically attempting to guilt trip me every time she called for me to find another location.nnThe following week, Monday (remember, appointment is on Wednesday) she continues to call more. Now on Tuesday (morning before appointment), I received a message from my boss who stated that I need to report to work immediately. When I came to work, I was accused of not responding to EMC insurance because Yvonne called and threatened to withhold funds. I informed my employer that I did intact keep Yvonne updated and that she has only been calling to try to get me to drive somewhere else which was a impossible situation for me which they understood and even questioned why she needed to call everyday instead like normal, I would contact her if I was able to find something that worked better.nnAfter leaving work, I contacted EMC insurance and asked to speak with Yvonne’s supervisor who I believe was named Jason because I wanted to make a complaint. They said he was in, but I only was able to leave a voicemail in which I left my name and phone number for him to return my call.nnYesterday, now having my MRI results, I was contacted by Yvonne and I provided her the results to the MRI and what the next step is in the process of my injury. Before getting off the phone, Yvonne made a statement that she “Knows I contacted her supervisor” and claimed she was just trying to help me get in faster and she needs to be updated on what’s going on. I have no ambition to argue with her over the phone in front of my children so I ended the call cordially. The supervisor never reached out to me.nnIf this is what you expect from your insurance company, be my guest, go with them. If I had the choice, I surely wouldn’t choose a company as unethical and unprofessional as EMC insurance.nn-Jeff Sperandeo