Home United States Wisconsin AT&T Store

AT&T Store

N96W17970 County Line Rd, Germantown, WI 53022, USA

Map

Detailed Information

Place Types Electronics store
Address N96W17970 County Line Rd, Germantown, WI 53022, USA
Coordinate 43.1928098,-88.1319158
Website https://www.att.com/stores/wisconsin/germantown/119649
Rating Unknown
Compound Code 5VV9+46 Germantown, WI, USA

Openning hours

Monday 10:00 AM – 8:00 PM
Tuesday 10:00 AM – 8:00 PM
Wednesday 10:00 AM – 8:00 PM
Thursday 10:00 AM – 8:00 PM
Friday 10:00 AM – 8:00 PM
Saturday 10:00 AM – 8:00 PM
Sunday 11:00 AM – 6:00 PM

Photos

Reviews

Jake Heckel (09/27/2020)

Weekend staff is reduced to ONE representative who doesn’t acknowledge you when you walk in. This store needs to have more weekend help. As we waited, we saw 3 customers come and go as they did not want to wait like us.nnSaving grace of the review was that Bray was amazing and extremely helpful. Worth the wait!

Jeff Patterson (11/15/2020)

My wife and I went into the store in early October to get a phone plan through AT&T. We ended up working with a customer service representative who we came to find out was very incompetent and wildly misrepresented the prices and promotions AT&T had to offer. A couple weeks later, we received our first bill summary and it was wildly different that what we were told. After talking to AT&T customer support and being told to contact the store I called 3 times and stopped on 1 time requesting to talk with the manager, Raz, over the following two weeks. Each time Raz was unavailable, I left a message with a representative and was told he would get back to me. He has yet to call me back, a month later. Needless to say, the service at the retail location has been awful. What’s worse is I have been in contact with AT&T customer support and they have been dragging their feet to resolve the issue. Two weeks after my initial call they have nothing more to tell me. Terrible retail location and the entire company has been frustrating to work with. No one is willing to take responsibility and do what’s right. Go somewhere else for your cell phone service, you will be very disappointed by this company and location.

Lindsay Fischer (11/13/2020)

DO NOT GO TO THIS LOCATION! I have never had such horrible service and after 4 months my bill is still incorrect from what was quoted. They will promise you the moon, collect their commissions check and laugh as you walk out the door. This location should be closed.

Brian Michael (10/04/2020)

What an amazing experience! From start to finish Taylor was professional and understanding with my needs and delivered a solution for my phone situation ... what a wonderful store location and recommend them for anything!

Cody Severinsen (10/07/2020)

People here have no idea what they are doing or talking about. Was told lies and given the run around they need to have better trained product specialists

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