Map
Detailed Information
- Place Types Electronics store
- Address N112W16076 Mequon Rd Ste A, Germantown, WI 53022, USA
- Coordinate 43.2214999,-88.1090257
- Website https://www.cellularsales.com/stores/verizon-n112w16076-mequon-
- Rating 4.7
- Compound Code 6VCR+H9 Germantown, WI, USA
Openning hours
- Monday 10:00 AM – 8:00 PM
- Tuesday 10:00 AM – 8:00 PM
- Wednesday 10:00 AM – 8:00 PM
- Thursday 10:00 AM – 8:00 PM
- Friday 10:00 AM – 8:00 PM
- Saturday 10:00 AM – 8:00 PM
- Sunday 11:00 AM – 6:00 PM
Photos
Reviews
So we all know that this kind of place isn't what we would consider a joy to have to go to... were they busy? Yes. Did we have to wait a little bit? Yes. Was it worth my time? I would say yes. I was helped by Dan, he was great. I switched a phone over and added a line. It took a little bit but his customer service was on point. He really was a pleasure to work with.
Not a corporate store so they couldn't handle any of my concerns. Simply here to sign you up and take your money. See the Menomonee Falls location for any real help.
DO NOT GO TO THIS STORE!! You honestly should just switch providers. They have terrible customer service, they do not care about you or your needs, no patience and are down right disrespectful. My 26 year old sister-in-law who is hearing impaired was at this store for THREE HOURS trying to upgrade her phone which she was due and no one gave her the time of day. She was trying to work with a man named JACOB who didn’t want to “deal” with her because she has a hard to me of hearing. Even before they even started talking, she explained that she is hard of hearing and tried to make this run smooth as possible, he immediately lost interest, answered three other calls, sent text messages, left their conversation to go “help” other customers and left her just standing there. Never in my life have I ever heard of such poor customer services and the lack of wanting to help someone. This disgusts me.
The service was excellent and the reps were very knowledgeable and helpful. Great store. I will definitely be back for future phone needs.
Very sleezy business operation. Went in with broken screen to see if anything could be done. Salesman told me he could upgrade my phone for the cost of only tax on the new phone. Rushed through signing the paperwork. My next bill was almost $400 over what I usually pay per month. AmazingpAmazing how paying taxes on the new phones turned into an extra $400.
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