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T-Mobile

1011 S Main St, West Bend, WI 53095, USA

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Detailed Information

Place Types Electronics store
Address 1011 S Main St, West Bend, WI 53095, USA
Coordinate 43.4076405,-88.1806223
Website https://www.t-mobile.com/store-locator/wi/west-bend/s-main-st-h
Rating 4.1
Compound Code CR59+3Q West Bend, WI, USA

Openning hours

Monday 10:00 AM – 8:00 PM
Tuesday 10:00 AM – 8:00 PM
Wednesday 10:00 AM – 8:00 PM
Thursday 10:00 AM – 8:00 PM
Friday 10:00 AM – 8:00 PM
Saturday 10:00 AM – 8:00 PM
Sunday 11:00 AM – 6:00 PM

Photos

Reviews

Dan Kleinke (05/07/2020)

After 2 days of battling with my former carrier, I walked into Sprint with 3 objectives: I need a good phone with a fair plan, help me with the transfer of my number, and I need it to Today! The staff at Sprint made all that happened, and even found me a discounted phone in one of their stores in West Allis.nnI did need to drive to West Allis if I wanted to be back online that day (& save a $100 off a phone that fit my needs), however the trip was worth it. The staff in West Allis help me setup my new phone & were equally exceptional & accommodating.nnI don't write many reviews, however my experience between the 2 Sprint stores leaves me feeling confident that I have a strong team behind me & just wanted to share my experience & appreciation.

Taya Grimes (10/15/2020)

Do NOT go to this T-Mobile, if you want good service and not have to go through fraud go to 813 S Main st. Westbend, WI, 53095. That T-Mobile will assist you with kindness, get you what you need, not steal your money and act like they took down the account you never made. I go through verizon and before that me and my boyfriend went to this T-Mobile and tried setting up brand new phones and everything, the lady that was there said he had to low of credit (my boyfriend) so we would have to pay up front, we said no thank you and had her cancel everything and we watched her do so. Almost a month later we are getting billed $200 and they took it straight out of my boyfriends bank account, we were getting mail from them, texts, everything. Even after that same day we said no we went to verizon got everything we needed even our phones, so we obviously go through verizon and havent been in contact with T-Mobile since then and they wanna bill us. They started sending up to different T-Mobile stores just so they didnt have to deal with it. Now we have to wait gosh knows how long going through a fraud situation with them and we have to wait till my boyfriend gets his money back and the only way is apparently going through this so please do not waste your time and money on this store. You will regret it i promise u.

Tanya Coleman (02/11/2019)

I come into this location frequently and the staff is knowledgeable, friendly and willing to help. This is the only sprint around this location so a wait is pretty common and sometimes long. Other than that my experience overall was great. I was working with 1 man and 1 woman employee last week and they helped me understand my first apple phone and set it up for me! Thanks Sprint you guys are great!

Karen Geboy (07/29/2019)

I came in to transfer data to my new phone. Instead of simply switching my sim sim cards and connecting with my charge cord and adapter they decided to download 2 new apps on each phone to transfer files. I was told it would take 25 minutes to complete. I decided to go grab lunch. Upon returning 30 minutes later I was told the transfer was 10% complete. There was another customer there when I initially entered the first time. By the time I finally got my phone's and was leaving this customer was still in the store. Not only are they not helpful and extremely inefficient I believe they may be borderline mentally disabled. For them to make anything above minimum wage would be outrageous. Thank you for wasting an hour of my life!

Andrew Thoma (12/11/2019)

My fiance signed up with sprint 2 months ago. Everything they told her from day one was a lie. The sales representative lied to her about the cost of the phones, denied the promotion that was going on and continued to lied to her face in front of another co-worker. I would not recommend this place to my family/friends/ acquaintance.

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