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Mitchell Family (08/07/2020)
Our family has been going to see Dr. Hansen for a few years. She has always been professional and is a wonderful dentist. However, this week during the pandemic, I brought my daughter in for a filling and noticed that more than half of the patients in the waiting room were not wearing masks. The staff was making no attempt to offer masks to those without them. I cannot even go to the grocery store or the vet without a mask. In addition, chairs in the waiting room were close together and no attempt was being made to encourage physical distancing. When we go to the orthodontist next door, parents are asked to wait in the car and not even enter the waiting room. I was shocked at how little Northview Dental seemed to care regarding CDC guidelines. I am not sure how a medical facility could disregard the health of their patients and staff. To be honest, it makes me question how much they follow other health requirements. As much as it pains me, we will be looking for another dentist. I really do think Dr. Hansen is excellent, but am too disappointed with the facility management to want to return.
Nick Sisco (11/01/2020)
Came here for work on two chipped teeth. They rushed the whole thing and ended up working on the complete wrong teeth. They gave no apology and were no help on fixing their mess. They shouldn’t be in business with such unprofessional service and awful customer service. DONT GO HERE!
Brendon Tomlinson (09/30/2020)
Because of my dentist drilling too deep to refill a filling he severed my nerves and several painful weeks later I had to have a root canal done and I had to pay for it. (I would also like to mention that my dentist tried and failed to complete my root canal so I had to go to a specialist and waste even more time) Also there are times when waiting for your dentist they never show up. I waited one hr on the chair until a different dentist came to see me. This has also happened to my Fiance who had to leave her appointment after waiting 45 minutes because her dentist was busy.
Stephen Ellis (10/09/2020)
AMAZING SERVICE FROM FRONT DESK AND ASSISTANTS AND DENTIST HIMSELF!!! COMPLETELY AMAZING!!!!
Dan Kunz (07/31/2020)
In the middle of a global pandemic and with hundreds of new cases of Covid-19 everyday in Utah we were shocked to see how many of the staff were not wearing masks or were wearing them incorrectly. This is especially disappointing considering we called the day before to ask and make sure that precautions were being taken for the health and safety of both the patient and staff, and my wife and I were wearing our masks and doing as much as we could possibly do as the patients. We ultimately had to walk out because Dr. Albrechsten came into the room with his mask in his hand, sat next to our 5 year old son, put his mask on only to immediately pull it down under his chin, and began speaking at our son with his face not even three feet from him. Extremely unprofessional. Especially from an individual who had to go through extensive schooling in dental and medical health to get to the position he is in. If you are serious about public health I would not recommend this office.
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