Map
Detailed Information
- Place Types Dentist
- Address 1714 N Randall Ave, Janesville, WI 53545, USA
- Coordinate 42.7046233,-89.0029565
- Website Unknown
- Rating Unknown
- Compound Code PX3W+RR Janesville, WI, USA
Openning hours
- Monday 7:00 AM – 9:00 PM
- Tuesday 7:00 AM – 9:00 PM
- Wednesday 7:00 AM – 9:00 PM
- Thursday 7:00 AM – 9:00 PM
- Friday 7:00 AM – 6:00 PM
- Saturday 8:00 AM – 12:00 PM
- Sunday Closed
Photos
Reviews
An absolutely terrible experience. The front desk staff is extremely unprofessional & very rude. It’s been documented that I received a “cleaning” on my first & only appointment. My “cleaning” took about 25-30 min. My teeth were never polished, I never received a probe reading or any type of flossing. Upon explaining this when I received my bill they told me “they scraped some tartar off my teeth & I received a cleaning.” And I was hung up on. I then went to the office & requested my a print out of my bill & all my dental records. They told me it would take 24 hours to receive my documents. I expressed I was not comfortable waiting for fear of altering my documents. They then very rudely told me to leave so I did & the issue is still outstanding. I would like to note my issue was not with Dr.Robinson or the hygienist. He made me feel very comfortable & was very knowledgeable. As the patient, the front desk staff was very inappropriate in the way they spoke to me & how they conducted themselves in a professional setting. They weren’t willing to try to resolve the issue and instead ignored me & were very disrespectful. I’m hoping this was just my experience & not the normal behavior of the front desk.
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