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Matthew Meyer (08/27/2020)
Terrible customer service or a better way to describe it would be no customer service. They came out and treated our house less then 30 days ago and they give a 30 day guarantee. Problem is that they'll only come out and spot treat, they won't come and redo the treatment. If you want them to redo the treatment they want the regular fee of $55. Their receptionist Ann was also very condescending when she spoke with my wife. She also didn't seem to concerned that Sierra Pest was losing a customer. No question as to why I was cancelling my account, no attempt to regain my business. Seems to me they don't care about the customers that they serve.
Susie K (09/06/2020)
Jesse was friendly and methodical. He takes the time to answer all your questions.
Kelly Hoehn (11/25/2019)
Jesse and Bob, along with their superb office staff, contribute to the entire community their profound expertise, professionalism, and heart for service. As a local real estate professional, it's essential to have a team of trustworthy partners who you know you can rely on to treat your clients well, and the team at Sierra Pest consistently come through. They are fair, honest, competent, and responsive. A great resource and a great team.
Char Meckling (07/01/2020)
I made an appointment last Friday for an inspection the following Tuesday. They never showed up and did not call. I called them 40 minutes after I was expecting them and they told me my appointment was for yesterday. They never called to ask where I was. Not a reliable company.
Danforth Rhodes (11/09/2019)
Very knowledgeable, friendly, professional service. Very well priced Termite inspection.
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