Mid Continental Gems

I had a great experience. Very fair pricing, and did a great job on my repairs.

Jeff was awesome. Truly passionate about his product and his customer service. Very patient with a customer that had no idea what to look for in an engagement ring. Showed me different options, took the time to explain the difference and help me build the perfect ring. Would definitely recommend!

Very friendly, knowledgeable, honest and trustworthy. From the first time I walked they were very welcoming and helpful. Made me feel right at home. I've been using them for years, highly recommend!

If you want your Jewelry fixed right I highly recommend Mid Continental Gems located 1514 S 84th St in West Allis, WInMy ring I got from Kay's Jewelers almost 15 years ago. I always kept up with the cleanings for the warranty. Within the last 3 years I have had it repaired 4 times by Kay's and every time I got it back I would either lose the same stone or another one would come out, to the point where they said my warranty was voided and I was paying out of pocket for the repairs. The last time I had worn it one day after they had fixed it at Kays and another stone fell out....so frustrated. My husband after that refused to get it fixed anymore and I thought this might be hopeless. I really love this ring so I decided maybe it's not me maybe it's just not getting fixed right. And what do you know I was right! The gentleman at Mid Continental Gems said that whoever I had taken it to before did not fix the post right for the diamond to stay in place. I did not tell him where I had gotten it fixed at but he will know now because of this review. The amazing thing is I paid over $125 dollars each time at Kays to have it repaired and he only charged me $31.00 Wow!!! I will never go anywhere else so if you want your jewelry repaired right at a honest fair cost this is the place to go. I also will be back because they have some really nice pieces on display that will make nice gifts for my loved ones❤ufe0f

Heather and Jeff provided phenomenal service at a great price!! They worked with me to design the perfect ring for my now fiancé and did a great job resetting her great grandmother’s diamond. I was nervous to take in such a treasured family heirloom, but Heather and Jeff quickly made me feel very comfortable with them and trusting of them! The three stone ring came out great and my fiancé is extremely happy with it! Heather stayed in constant communication and was even able to rush a custom mounting in under a week to stick to our original timeline! I would highly recommend Mid Continental Gems for anyone looking for any type of jewelry and I will come back for all of my future jewelry purchases!!!!