Map
Detailed Information
- Place Types Physiotherapist
- Address 5404 W Loomis Rd, Greendale, WI 53129, USA
- Coordinate 42.9488581,-87.9835241
- Website https://www.heritagesquarehcc.com/
- Rating 2.6
- Compound Code W2X8+GH Greendale, WI, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
The worst experience my mother has ever lived through. Call light response was extremely poor. Was not given assistance to the point of soiling her bed. When in pain, poor response for medication. She was left sitting in her chair for long periods of time. She was neglected. It felt like being in prison. In the end, it broke her spirit. Mental abuse for 4 weeks.
Communication is horrible. During COVID when there are no visitors allowed, communication is the only way to get any information whatsoever. It is impossible to get through and even more impossible to get a callback or response of any kind (e-mail or phone). I feel like a pest but I am getting 0% answers.
I’d like to thank Cassandra for addressing earlier concerns. I’d also like to acknowledge the multiple nurses and aides who help care for my mom. Per my mother “ staff are real nice and the food is good.” Staff here care about their patients. I appreciate all the help Jennifer from Heritage has provided for next step care.
Horrible place. The day my family member arrived, nobody knew what was going on. She was given her meds 3 hours after she should have. Day 2, she fell out of her wheelchair and laid on her room floor for 10 minutes until a random passerby saw her and found help. My mother called to check on her and was told they were busy handing out water and couldn't talk. Call lights were not answered in a timely manner and when it was, it felt like the staff was in a race to see how fast they could get out of the room. Will never consider this place again.
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