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Funjet Vacations

8969 N Port Washington Rd, Bayside, WI 53217, USA
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Detailed Information
Openning hours
  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed
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Funjet Vacations
Reviews
Alex Weyer (09/15/2020)
DO NOT USE FUNJET VACATIONS. We booked a vacation BEFORE COVID, FUNJET cancelled our trip, AND we paid for the travel insurance. We waited the whole length of their 90 day policy and we have received nothing. We are over 100 days now. $4200 GONE. What an embarrassment of a company. I warn everyone reading these reviews, they’re all true! This company is filled with criminals. This trip was supposed to be for our honeymoon, and now my wife and I are starting out life short over $4,000.
Porsche Moore (10/05/2020)
Here I am 107 days in and waiting on a refund for a trip I had to cancel due to COVID. The hold process is a joke. The employees are not empathetic and more like robots. It did not take 90 days to debit the funds from my account why should it take this long to process a refund. This is unfair to the consumer. I will never ever book another trip w/ Funjet Vacations. I have been more than patient. I have used Funjet twice in the past and the trip went smoothly and I understand things happen beyond our control but this is beyond ridiculous.
Paul Crenshaw (08/29/2020)
I booked a vacation for my family and had to cancel. I paid for the insurance because of the covid stuff. They have not refunded over $6500. Wont answer my calls and just give me the run around. It's been almost a month and I'm looking it getting a lawyer. Do NOT book anything with them. They kept changing my flights charging me more money. Just a bad experience all around. STAY AWAY
Linda Stark (09/30/2020)
Don’t use them. They promised a refund then three months later they said it was a misunderstanding. Their customer service is nonexistent. Don’t be fooled by their low price. You get what you pay for.
Stacy Stephens (07/15/2020)
Booked a vacation to Vegas prior to the Covid 19 pandemic but cancelled due to wedding canceled as a result of the pandemic. Was told it would take 55 days for a refund. It has been over 60 days and have only received 50% of my refund. Customer service telephone wait time extremely long, emailed Funjet numerous times with no results. In a time when so many people are filing for unemployment benefits, Funjet is refusing to refund my funds in a timely manner. I paid $523 but was only refunded $298. Spirit Airlines immediately refunded the flight portion of my trip, but apparently Funjet used a corporate credit card so they received the refund however they have decided to keep the refund because I have yet to receive it! Will never use Funjet again, poor service from every aspect!
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