Flagstaff Pharmacy

Conveniently located near the hospital. Flagstaff Pharmacy is a full-service pharmacy that is a division of Northern Arizona Healthcare. They provide patient education resources, hard-to-find and special-order items. They also provide a wide range of over-the-counter products. Prescriptions can be refilled over the phone and are generally available the next day. They offer free handicap parking and accessibility.

Good Pharmacy but there is a tech there named Jennifer, I believe, who tries to play pharmacist even though she is only a tech and she is very mean and short with us every time we go to get our prescriptions. She seems to be angry at the world! They are often busy so there's usually a wait of about 45 minutes to an hour if you want to fill your prescription right then. But that's true of any pharmacy. The pharmacists are very kind and knowledgeable, especially Ted. He is always friendly and so kind and very helpful with anything you need which is great! He's also very knowledgeable about his job and he does it well. I think it's important to have a good relationship with your pharmacist and a relationship where your pharmacist knows you and knows your history. Ted does that very well. He knows us by name and if there's ever an issue with insurance or anything, he goes out of his way to resolve it himself which is not common but much appreciated! Honestly, if it wasn't for TECH Jennifer, who is extremely rude, hostile and tries to play the part of pharmacist, I would give this pharmacy at 5. She makes everything so difficult especially when it's nothing difficult at all. She makes us feel uncomfortable and that really isn't fair because all we're doing is filling prescriptions that our medical doctors prescribed for us that we need for our daily lives and our health. Our prescriptions have been the same every single month from the same doctor for YEARS and nothing changes, yet this Tech finds a way to make everything difficult and it's extremely frustrating. We get such a sense of relief when we walk in and see that Ted is the pharmacist on hand because otherwise that mean female Tech rules the place for some reason. I wish they would just have some sort of company meeting and explain to her the importance of manners and how to treat customers and people in general. I would like to walk into my Pharmacy and not cringe when I see someone that I know is going to treat me badly for absolutely no reason. If any Fry's manager or pharmacists happen to see this review, please educate the techs on how to treat customers with General kindness... that's all we ask for. Also recently the did change some of their prescriptions to Pharmacy manufacturers and based on reviews I've looked up the new manufacturers are not great or even good and unfortunately come from China so the medication is not what it used to be. According to FDA rules they have the right to be plus or minus 20% of the proper amount of medication that should be in your pills. And based on reviews and the cheaper prices we're guessing at they are more on the minus 20% end of it. I don't like the idea that I'm getting up to 20% less of my medication than I'm supposed to, especially when it is seizure medicine and blood pressure medicine and things that need to Keep Us Alive. That's very unfortunate and we might switch pharmacies. Otherwise, this is a great pharmacy and they even text you when your meds are ready. Thanks to the great Pharmacists, this has remained our pharmacy for years!! But because of the new Chinese manufacturers and the medication not working the same way it used to we are looking for another Pharmacy currently.

Polite, friendly, helpful. Easily renew prescriptions over the phone.

Excellent experience here getting a special order medication. Jennifer is a customer service superstar!

Consistent and reliable